Dr. Akankhya Balbantray Email & Phone Number

London, On

London, Ontario, Canada

1. Patient Flow Coordination:• Efficiently manage patient flow by prioritizing and organizing incoming hospital reports, lab results, and prescription renewals, ensuring timely patient appointments.2. Patient Communication and Support:• Serve as the primary point of contact for patients, promptly addressing inquiries and concerns via phone and email with a high level of professionalism and empathy.3. Clinical Assessment:• Conduct vital sign assessments and gather concise medical histories from patients, contributing to their comprehensive healthcare.4. Referral and Appointment Facilitation:• Facilitate the smooth processing of referrals to specialists, arrange laboratory tests, and coordinate procedural appointments. Additionally, assist pharmacists in addressing patient inquiries.5. Electronic Health Records Management:• Maintain up-to-date and accurate patient records within the Electronic Medical Records system (OSCAR), ensuring data integrity and accessibility.6. Patient Data Confidentiality:• Uphold strict confidentiality and security standards for patient medical records, in full compliance with PHIPA (Personal Health Information Protection Act) guidelines and digital privacy regulations.

332 Wellington Rd, London, On

• Ensuring exceptional customer satisfaction while processing purchases and customer orders.• Assisting in the resolution of the customer complaints, returns and exchanges.• Maintaining loss prevention and privacy standards when presented with refunds or exchanges.• Properly securing company funds and inventory at all cash stations.

London, Ontario, Canada

• Greeting the incoming guests and briefing them about the various attractions in the park.• Taking care of admissions, confirming pre bookings and providing ride tickets.• Managing transactions with guests using the cash register to issue receipts, refunds, change andtickets while delivering a positive customer experience.• Effectively answering any queries that guests have whether it be regarding the timings, program’s, rules and regulations.

London, Ontario, Canada

• Coordinating the efforts of our in-house Airbnb set up and staging team• Designed and perfected a systematic electronic filing system to support the accounting team• Providing direction to company employees when conducting internal or external research• Supporting the HR department in the successful hiring & onboarding of employees• Consistently oversaw any and all administrative needs of the company

Faridabad, Haryana, India

Clinical Roles: • Diagnosing patients, recording preliminary case history, taking intraoperative radiographs and forming a specific treatment plan.• Treating patients in the emergency department and in the outpatient department.• Prescribing medicines and explaining patient’s various oral hygiene practicesAdministrative Roles:• Scheduling appointments, replying to emails and updating electronic health records.• Accounting, taxing and clearing payments.• Helping patients with Insurance claims.• Managing and organizing the health records of the patients.

Bachelor Of Dental Surgery, Dentistry

▪️Developed and gained experience in various clinical fields of dentistry while working with the patients. ▪️Learnt how to manage, develop.

Healthcare Administration Management, Healthcare

▪️Developing my knowledge and skills about the Canadian healthcare system, medical spreadsheet, areas of finance, human resources.