Akankshya Tripathy Email and Phone Number

1. Telecom devices – SIEM device Integration of 6000+ Devices, 2. Deployment of HX Fireye agent across 2500 devices.3. Trend micro deep security agent deployment across 300+ servers.• Tracking Project delivery from planning till Handover to BAU, payment milestones.• Design and maintenance of Project Plan, milestone trackers, risk registers.• Weekly/daily/quarterly reporting for IBM internal management and customer senior leadership.• Inventory management, delivery… Show more 1. Telecom devices – SIEM device Integration of 6000+ Devices, 2. Deployment of HX Fireye agent across 2500 devices.3. Trend micro deep security agent deployment across 300+ servers.• Tracking Project delivery from planning till Handover to BAU, payment milestones.• Design and maintenance of Project Plan, milestone trackers, risk registers.• Weekly/daily/quarterly reporting for IBM internal management and customer senior leadership.• Inventory management, delivery follow-ups, escalation management, daily stand up with team and project status.• Change management: in-time approvals from application teams, server owners and customer counterpart for execution of activities. Show less

Reporting and Governance Lead for a team of 17 from Offshore. Planning, assigning work, providing support, reviewing & presenting the operational progress to client. Ensuring completion of work in a timely manner, adherence to defined processes, review of process documents and SOW, quarterly effort projection to higher management and Delivery excellence group. Facilitating internal audits and project reviews with multiple teams, Interaction with client, account teams and senior leadership for… Show more Reporting and Governance Lead for a team of 17 from Offshore. Planning, assigning work, providing support, reviewing & presenting the operational progress to client. Ensuring completion of work in a timely manner, adherence to defined processes, review of process documents and SOW, quarterly effort projection to higher management and Delivery excellence group. Facilitating internal audits and project reviews with multiple teams, Interaction with client, account teams and senior leadership for continuous updates. Arranging weekly and monthly stand-up meetings. Implementing Agile practices. Show less

Onshore assignment for a leading communications service provider. Supported my team to perform base-lining the number of servers and applications that needed remediation as per project defined SLA. Presented the existing problem scenario to company CISO, Suggested process improvements to streamline the process and reduce number of escalations.

Organizing client data into informational reports to showcase how different operational tracks of business are performing.Analysed the data and various reports to extract meaningful insights, this helped the client to better understand the progress, pain areas and improve performance on the same.Suggesting process improvements, presentation to customer, servicing ad-hoc requests to view a specific attribute of data (Ex: Top vulnerabilities that needed fix, Top Vulnerabilities having… Show more Organizing client data into informational reports to showcase how different operational tracks of business are performing.Analysed the data and various reports to extract meaningful insights, this helped the client to better understand the progress, pain areas and improve performance on the same.Suggesting process improvements, presentation to customer, servicing ad-hoc requests to view a specific attribute of data (Ex: Top vulnerabilities that needed fix, Top Vulnerabilities having maximum occurence, Risk based prediction of Breaches etc.) Show less

Providing support for sales activities and bid teams in the area of Mobile application testingResponsibilities:Customer presentationRequirement analysisUnderstanding scope from customer and account teamsWriting proposals, solutions overviews and value propositionsLiaison with technical teams, solution architects, third party vendors, alliance partnersDefining deadlines, follow ups and meetingsIndustry trend analysis, Designing case studies, effort estimation… Show more Providing support for sales activities and bid teams in the area of Mobile application testingResponsibilities:Customer presentationRequirement analysisUnderstanding scope from customer and account teamsWriting proposals, solutions overviews and value propositionsLiaison with technical teams, solution architects, third party vendors, alliance partnersDefining deadlines, follow ups and meetingsIndustry trend analysis, Designing case studies, effort estimation and resource loading. Tool suggestion Show less

Monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. Gained experience in Service-Now ticketing tool, Oracle Database 10g, Putty, unix commands.