Akash Arora
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Akash Arora Email & Phone Number

Experienced Customer Success and Project Manager. Analyze customer needs, develop tailored solutions, provide training & support, maintain profitable relationships, and drive business growth. at Zaggle
Location: Gurgaon, Haryana, India 8 work roles 4 schools
1 work email found @ril.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Role
Experienced Customer Success and Project Manager. Analyze customer needs, develop tailored solutions, provide training & support, maintain profitable relationships, and drive business growth.
Location
Gurgaon, Haryana, India
Company size

Who is Akash Arora? Overview

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Quick answer

Akash Arora is listed as Experienced Customer Success and Project Manager. Analyze customer needs, develop tailored solutions, provide training & support, maintain profitable relationships, and drive business growth. at Zaggle, a with 150 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at ril.com and a matched LinkedIn profile for Akash Arora.

Akash Arora previously worked as Senior Project Manager at Zaggle and Founding Partner at Burger Kafe. Akash Arora holds Masters Of Fashion Management, Fashion Merchandising from National Institute Of Fashion Technology, Shillong.

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Email format at Zaggle

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{first}.{last}@ril.com
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Profile bio

About Akash Arora

Results-oriented Product Manager with 7+ years of experience driving product success from inception to market. Proven ability to develop and execute product strategies, leading cross-functional teams to deliver innovative solutions that exceed customer expectations. Skilled in managing complex product lifecycles, fostering customer relationships, and achieving key performance indicators. Possess a strong track record of achieving target revenue through successful product launches and expansions.Throughout my career, I have presented value offerings to clients through meetings with sales representatives, negotiated, finalized, and closed Terms of Trade (TOT) with clients, onboarded customers, and reviewed performance periodically. I assessed market demand and pitched for the most need-based product from the portfolio. I focused on cross-selling and upselling to existing clients for better productivity and service. I conceptualized and developed new product and service ideas in association with the product team to address market needs. I constantly analyzed the competition, created strategies, and planned for new products and services to always gain the first movers advantage.My strength lies in maintaining long-term, profitable relationships with clients. I am always focused on assessing the market and ensuring customer satisfaction, while keeping up-to-date with the latest industry trends and developments.

Listed skills include Customer Relationship Management, Negotiation, Business Development, Business Strategy, and 33 others.

Current workplace

Akash Arora's current company

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Zaggle
Zaggle
Experienced Customer Success and Project Manager. Analyze customer needs, develop tailored solutions, provide training & support, maintain profitable relationships, and drive business growth.
bombay, maharashtra, india
Website
Employees
150
AeroLeads page
8 roles

Akash Arora work experience

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Senior Project Manager

Current

Hyderabad City Tehsil, Sindh, Pakistan

End-to-End Implementation: Managing complex, multi-phased global projects, ensuring seamless execution from kickoff to go-live.Client Collaboration: Engaging with stakeholders and C-level sponsors to deliver customized solutions aligned with business needs.Team Coordination: Partnering with product and tech teams to meet development milestones and deliver on client requirements.Process Optimization: Driving project methodologies, creating functional specifications, and enhancing deployment frameworks.Client Success: Conducting training sessions, addressing escalations, and achieving high satisfaction scores through exceptional service.

Nov 2024 - Present

Founding Partner

Burger Kafe

Launched and managed a food business, leading all aspects from market research to operations, including sourcing, financials, and marketing. This experience strengthened my skills in project management, client relations, and strategic execution.

Aug 2023 - Jul 2024

Product Consultant

Pune, Maharashtra, India

• Analyzed customer needs for Travel and Expense (T&E) products and identified potential product improvements.• Collaborated with development teams to tailor solutions and guided product implementation and integration.• Served as the primary customer contact, offering support, troubleshooting, and training on product usage.• Monitored customer feedback, addressed concerns, and ensured high satisfaction levels through relationship building.• Worked with the sales team to identify business opportunities and participated in product development and improvement discussions.

Jan 2023 - Jul 2023

Senior Customer Success Manager

Gurugram, Haryana, India

* Working as a go-to person for all my accounts.* Training and On-boarding customers post sales.* Building a relationship with all of my key accounts and stakeholders and ensuring customers are having optimal product experience.* I do in depth analysis of my customers and suggests changes(cross sell and upsell products)* Do conduct business reviews periodically with the customers.* Collecting customer requirements and feedback and share those with the product and development team for the product enhancements.

Jan 2022 - Dec 2022

Implementation Engineer

Gurugram, Haryana, India

* Project Kickoff, Implementation & Integration of conversation on Chatbot.* Project management, from finalizing scope of work(SOW) till go-live with first few conversations of Zoominfo chat on their website.* Training the customer on how to use and build conversations on our platform.

Aug 2021 - Jan 2022

Sr. Key Account Manager

Gurgaon, India

Presenting value offering to clients through meeting with the Sales representative, Negotiate, finalize, and close Terms of Trade (TOT) with clients.Customer’s Onboarding, Training, and Reviewing performance periodically.Assessing market demand, and pitch for the most need-based product from the portfolio.Planning and Forecasting Client ConversionsMaintain long-term profitable relationship with clientsFocused approach on cross-selling and upselling to existing clients for better productivity and serviceEffectively manage various account types (Public, Private, MNC etc.) by formulating and executing new business development plansConceptualize and develop new product & service ideas in association with product team to address market needs.Constant competitive analysis, create strategies and plan for new products and services to always gain the first movers’ advantageHeading a team 3 and working closely with 140+ clients

Oct 2019 - Sep 2020

Operations Manager

Bengaluru Area, India

Regular meetings with new and existing clients for the onboarding process and providing them training.Taking care of customer issues and providing customer services and handling their expense related matters.Auditing of Agent’s work and making Performance Report weekly, monthly, and quarterly.

Mar 2016 - Apr 2017
Team & coworkers

Colleagues at Zaggle

Other employees you can reach at zaggle.in. View company contacts for 150 employees →

4 education records

Akash Arora education

Bachelor Of Commerce - Bcom

Smjn Pg College

H.S.C.

Bal Bharti Sr. Secondary School, Haridwar

S.S.C.

Bal Bharti Sr. Secondary School, Haridwar
FAQ

Frequently asked questions about Akash Arora

Quick answers generated from the profile data available on this page.

What company does Akash Arora work for?

Akash Arora works for Zaggle.

What is Akash Arora's role at Zaggle?

Akash Arora is listed as Experienced Customer Success and Project Manager. Analyze customer needs, develop tailored solutions, provide training & support, maintain profitable relationships, and drive business growth. at Zaggle.

What is Akash Arora's email address?

AeroLeads has found 1 work email signal at @ril.com for Akash Arora at Zaggle.

Where is Akash Arora based?

Akash Arora is based in Gurgaon, Haryana, India while working with Zaggle.

What companies has Akash Arora worked for?

Akash Arora has worked for Zaggle, Burger Kafe, Dice, Enkash - Asia'S 1St & Smartest Spend Management Platform, and Zoominfo.

Who are Akash Arora's colleagues at Zaggle?

Akash Arora's colleagues at Zaggle include R Mohammed Rameez, Sarah Gaikwad, Bhaskara Govindu Naidu Arigela, Raj Narayanam, and Kohila Narayanan.

How can I contact Akash Arora?

You can use AeroLeads to view verified contact signals for Akash Arora at Zaggle, including work email, phone, and LinkedIn data when available.

What schools did Akash Arora attend?

Akash Arora holds Masters Of Fashion Management, Fashion Merchandising from National Institute Of Fashion Technology, Shillong.

What skills is Akash Arora known for?

Akash Arora is listed with skills including Customer Relationship Management, Negotiation, Business Development, Business Strategy, Customer Retention, Customer Experience, Customer Support, and Customer Service Management.

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