I specialized in day-to-day financial activities with a focus on document verification for the securitization process, particularly RMBS, CMBS and ABS(Insurance) product . Trained in initial,final review and classification of financial documents. I ensured accuracy and completeness, contributing to seamless financial transactions.

As a Customer Service Associate at Amazon, I worked for both the North America and India processes. I provided exceptional customer support through various channels, including phone, email, and chat. Additionally, I received training in the Amazon Payments process. My responsibilities included addressing customer inquiries, resolving issues, and providing product information. I also assisted with technical support, documented customer interactions, and shared feedback to improve the overall customer experience. With strong communication, problem-solving, and multitasking skills, I ensured customer satisfaction in a fast-paced environment.