Akash Bhandari Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

• Lead initiatives and ensure all members have appropriate direction and activities assigned. • Mentor and provide guidance to peers to support their career development, product knowledge and delivery of day-to-day tasks. • Cross-collaboration across multiple teams within the business to deliver excellence. • Manage opportunities in CRM to best secure a positive purchasing outcome. • Data Guru for our APAC team and a go-to person for understanding Database structures. • Train Authorized partners on licensing models. example: Perpetual vs Subscription. • Created Global Price Management tool to simplify pricing for PaperCut• Developed the new enterprise licensing policy by collaborating with Global Customer Care. • Share customer stories and challenges with the product owners for improvements. • Recognized as Employee of the Month for special reports created in Metabase with SQL. • Interviewing internal stakeholders for data requirements to build custom reports. • Onboard customers on the product journey from Pre-sales to purchasing conclusion. • Transition customer inquiries into opportunities in a Customer Relationship Management (CRM) platform to ensure they're managed to a purchasing conclusion • Maintaining software/hardware vendor information in the procurement system. • Facilitate special quotes for our Channel partners. • Processing orders, software license upgrades, and issuing trial(NFR) certificates for partners and customers based on their entitlements.

• Performance monitoring through Tableau data for Store and sales assistants. • Up-skilling and training team members within the business segment for software tools and sales techniques. • Technical assistance for consultants to resolve customer queries. • Ordering and maintaining stock for devices and accessories • Concierge during busy hours to help consultants manage enquiries. • Ensuring OH&S best practices are followed during merchandising and stock update.

Melbourne, Australia

• Achiever of highest sales in the franchise for the broadband category for the year 2017-2018. • Providing accurate product information and tailored solutions to clients while acting as the first-line resource for SME customers. • Liaise between the customer and internal teams to obtain effective solutions. • Demography-based lead generation and customer retention for continued sales.

Melbourne, Australia

Recognize and assess the existing Telstra customer segments to identify the required customer service and possible sales opportunities in the outbound sales environmentCustomer experience enhancement and retention during every interactionProvide high-level customer service and present personalized solutions based on the different customer campaignsMaintain excellence in communication and quick response to the customer requirementsUpsell solutions and new products including Telstra Fixed Voice, Data share, Mobile and Mobile Broadband products

New Delhi Area, India

Working in collaboration with senior management plus closely with the engineers to deliver for clients.Understanding and exposure to estimation plus engineering concept design/specifications.A strong track record of working autonomously and in teams, meeting and exceeding revenue targets/ KPI's.Proven new Business development, B2B sales and client relationship management experience.Monitoring the entire installation, testing and verification of product before delivery.Proficiency in providing tailored solutions for clients in highly competitive market

Southampton, United Kingdom

The responsibilities include working with team members to accurately and efficiently take stocks of different stores.Working in demanding situations and long distances travel for stock taking.

Noida Area, India

I was responsible for development of project life cycle, design and implementation. Technical and process documentation was also involved in my responsibilities. My role also involved interactions with employees of various levels of the organisation. My internship role gave me opportunity to understand the operations and working culture of a company.

Lucknow Area, India

Learning about the Architecture and operations of Global System for Mobile Communications (GSM) system.

Master'S Degree, Wireless Communication

Activities and Societies: Active member of Indian Society

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Activities and Societies: Sports, Cyber gaming, extracurricular.

High School, Mathematics And Computer Science

Activities and Societies: Sports and Dramatics