At TELUS, I lead a team of technicians and specialists who deliver high-quality customer service and product care solutions. We troubleshoot complex issues, optimize processes, and implement innovative techniques, using our expertise in technology and computer engineering. We also collaborate with various stakeholders across the organization to identify opportunities for improvement and growth.I have a Diploma of Education in Computer Engineering Technician from Sheridan College, where I gained valuable skills and knowledge in software development, hardware design, network administration, and project management. I am passionate about learning new technologies and enhancing my professional development. I am looking for a long-term career with a future-oriented, reputable organization that values innovation, collaboration, and excellence.