As a Senior Business Analyst at TD, I conduct analysis to collect extensive needs of business functions, identify gaps in process, and evaluate potential solutions within an Agile environment. I facilitate communication between business units and technology teams to accurately elicit, analyze, document, and deliver business requirements. I also manage project processes by engaging cross-functional teams and vendors in sessions dedicated to requirements verification, validation, prioritization, and enrichment, ensuring the timely and efficient development and delivery of identified requirements.I hold a Bachelor of Technology degree from Guru Nanak Dev Engineering College, Ludhiana, and have over five years of experience as a Business Analyst in the insurance and banking sectors. I am proficient in crafting process maps and regulatory compliance strategies, as well as producing essential project deliverables, such as BRDs, Product Backlogs, Epics, and user stories. I am skilled in Business Systems Analysis utilizing both Agile and Waterfall Methodologies, and adept at requirement gathering, user story definition, acceptance criteria, functional documentation, and process flow diagrams (UML). I have demonstrated excellence in using MS Office tools, including Word, Excel, PowerPoint, Access, Visio, Project, Outlook, SAP, SQL, JIRA, Confluence, and Tableau. I have also developed expertise in ETL processes, API management, and report development, generating valuable outputs in the form of data visualizations, decks, and dashboards. I am known for taking initiative and delivering positive results, characterized by a strong commitment to professional integrity and exceptional interpersonal skills, underpinned by active listening and effective stakeholder management.