Jaclyn Kustra Email & Phone Number

Gwynedd Valley, PA, US

Mount Laurel, NJ

Implemented a robust communication plan for Commercial & Payment OperationsManage the communications in Commercial & Payment Operations, including the launch of a new newsletter, a new Connections site, and the Commercial Communicator Design and create monthly department newsletter and updates to Connections, TD's internal social media networkRepresent.

Mount Laurel, NJ

Managed the communications in Payment Operations including the newsletter, TD Intranet site, and Payment Operations site on Connections to engage all EmployeesManaged Monthly reporting up to Senior Level Management including Monthly Business Review, Partner Deck, and Monthly Trend Report Created and managed Balanced Scorecard tool, metrics, and reporting.

Mount Laurel, NJ

Created and launched the first department newsletter in the Payment Operations divisionDeveloped service level agreement draft document for review and approval by stakeholders in Payment Operations to serve as model for SLAs throughout the department Helped lead the creation of the Balanced Scorecard tool to track department health with metrics in each.

Mount Laurel, NJ

Created and launched the first department newsletter in the Payment Operations divisionDeveloped service level agreement draft document for review and approval by stakeholders in Payment Operations to serve as model for SLAs throughout the department Helped lead the creation of the Balanced Scorecard tool to track department health with metrics in each.

Hasbrouck Heights, NJ

Managed and planned up to 100 breakfast, lunch, dinner, and web conference programs across the country as third party for Janssen Pharmaceuticals, Inc., a division of Johnson & JohnsonManaged and planned a training meeting with over 70 attendeesProvided exceptional customer service to both clientele and meeting attendeesInteracted daily with clientele.

Hasbrouck Heights, NJ

Managed and planned up to 100 breakfast, lunch, dinner, and web conference programs across the country as third party for Janssen Pharmaceuticals, Inc., a division of Johnson & JohnsonProvided exceptional customer service to both clientele and meeting attendeesInteracted daily with clientele professionally and efficiently and provided detailed weekly.

Garwood, NJ

Greeted and interacted professionally with clienteleUsed sales skills to sell packages and plans effectively to new customers Competently answered incoming client calls and set up reservations and new guest profilesBooked upcoming appointments and collected payments from clients using Millennium Eagerly used organizational skills to ensure efficient store.

New York, NY

Researched guest and segment ideasAssisted show bookers with scheduling transportation for guests and Governor HuckabeeCompleted lower thirds that appear on the bottom screen of the showGreeted and interacted professionally with guests upon arrival to the studioHelped coordinate the audience for each weekly show

Camden, NJ

Developed marketing programs to increase attendance at the stadiumCompleted game promotions on the field and promoted team off the field in nearby towns Interacted efficiently and professionally with fans

Greater Philadelphia Area

Instructed up to 15 children ages 7-8 each week Taught baseball and all aspects of the gameInteracted effectively with coaching staff and parents

South Orange, NJ

Wrote baseball articles featuring the important topics of the weekHighlighted major events in baseball each week

Springhouse, PA

Coached softball players ages 12-14 every weekTaught softball and key elements of the gameUtilized organizational skills, patience, and enthusiasm to teach players

Lafayette Hill, PA

Executed office duties including confidential filing and faxingProfessionally directed incoming client callsInteracted eagerly with clients in directing them to their agent