Danielle Davis Email & Phone Number

Philadelphia, PA, US

United States

• Researched regulatory issues and discussed anomaly findings with compliance leaders.
• Identified compliance-related business customer issues and work to remediate.
• Compiled information and data for regulatory examinations, audits, or special requests.
• Communicated and interacted directly with compliance management for full supervision of activities and work production.
• Prepared and compiled reports and presentation materials.
• Collaborated on special projects to enhance everyday work functions.

United States

• Played a fundamental role in the progression, growth, and strategic vision of the team.
• Identified issues requiring escalation, identified solutions, and communicated to management as needed.
• Exhibited knowledge of all business line processes, procedures and business practices.
• Worked to improve and simplify processes becoming more efficient and effective for the organization and customers.
• Created and revised manuals, daily reports, and customer support documents.

United States

• Responsible for ensuring customer claims were processed in accordance with Bank Regulations and guideline, Regulation E and Debit Card network rules.
• Worked with customers and prospects to develop understanding of their financial objectives and needs and ensured customer knowledge of all relevant offered products in services.
• Resolved complaints and escalated customer situations.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Junior

Associate'S Degree, Business Administration And Management, General