Akashdeep Dhar Email & Phone Number

Kolkata, West Bengal, India

Guwahati Area, India

Guwāhāti Area, India

• Providing support to Branches in matters relating to computer hardware including PCs, UPS, printers, scanners,VSAT, earthing of Branches(Power Audit) either by self or by using Helpdesk Support or by local vendor.• Providing support to Branches in matters relating to CBS,CRISMAC,CMS,ICCOMS,IBS,MDSS,Antivirus,Lotus Client,ECCS package or any other software required by the Branch under Bank's Policy.• Hardware /network installation in new Branches• Resolving all IT related issues facilitating smooth operations of the Branches• Providing Training/ Support to Branches for different ADC products• Monitoring Issuance of Debit Cards, Internet Banking, Mobile Banking for time to time• Mapping of ATM cards to different Branches• All jobs relating to installation of new CAPEX , OPEX and MoF ATMs, Kiosks, etc and coordination with vendors• Monitoring of ATM Accounting• Network maintenance/support• IS Audit• Conducting System Adherence in Branches• Biometric enrollment• Preparation and sending of IBS Reports• Data cleaning• Monitoring of timely closing of respective Branches during Quaterly /HalfYearly/Yearly closing• Disposal of e-waste• Matters related to Financial Inclusion• Monitoring status of Non KYC compliance of Branches• Generation of different reports for different departments as per requirement

Kolkata

• Providing IT support to Branches which include support in CBS, IBS,MDSS,etc and also support for networking issues, software/hardware issues• Installation of new ATMs and also sourcing of new ATM sites• Monitoring different ATMs in the Region• Modifications in SAP HRMS module for Bank employees posted in Calcutta (South) Region.• Was a part of the RO Recovery Team sent to different Branches for Cash Recovery and Upgradation of NPA & Shadow Accounts• Checking System Adherence in different Branches.• Other activities include monitoring ATM Cash Verification for different Branches,submission of reports to HO (IBS,reports for ADC Dept, etc) and also preparation of reports as and when required by different departments of RO.• Also attached with Monitoring Dept, RO

Head Office, Unied Bank Of India

• ePayments cell in-charge • ASBA (Application Supported by Blocked Amounts) cell in-charge• Liaison to RTAs(Registrar and Transfer Agents)• Monitoring of SRL status for payPro and ASBA module, Patch deployment in UAT• Conducting UAT and subsequent movement of Patches in Production• Creation of Appropriate Masters and Products for meeting Customer Requirement• Training and support to Branches for ASBA, payPro and collectPro module• Providing System & Operational Support for acquistion of New Corporate and expansion of business• Handling ASBA related operations ( IPO creation, bidding of applications in different exchange platforms,etc) and payPro related operations (Creation of products,handling of payments of corporates and branches, etc)• Customer relationship management• Providing training/support to different branches for Indo-Nepal remittance transactions• ECS

24 Parganas South Regional Office

• IT support to Branches• Handling complaints related to ATM, Internet Banking, Mobile Banking, Tele Banking• Handling implementation of IT Infrastructural in Branches• Data cleaning• Involvement in routine Bank operations

Bachelor Of Technology (B.Tech.), Biomedical Engineering

B.Tech in Biomedical Engineering

Education record

Activities and Societies: football team, music group as guitarist