Akash Thate Email & Phone Number
Who is Akash Thate? Overview
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Akash Thate is listed as Assistant Manager - Business Process Excellence, Quality and Audits at Motilal Oswal Financial Services Ltd, a company with 14193 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Akash Thate.
Akash Thate previously worked as Assistant Manager - Business Process Excellence at Motilal Oswal Financial Services Ltd and Quality Analyst at Turtlemint. Akash Thate holds Bachelor Of Business Administration - Bba, Electives - Insurance & Risk Management, Cgpa 6.93 from Chandigarh University.
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About Akash Thate
Experienced Quality Professional with a strong background in Quality Assurance, Process Excellence, and Compliance across B2C,B2B2C Sales and customer service environments.I hold a Bachelor's degree in Business Administration with electives in Insurance and Risk Management from Chandigarh University.Over the course of my career, I have accumulated diverse experience in the BPO, EdTech, and Insurance sectors. I am also certified in Lean Six Sigma (White and Yellow Belts).Currently, I serve as an Assistant Manager of Business Process Excellence (BPEX) at Motilal Oswal Financial Services Ltd., where I contribute to optimizing processes and driving operational efficiency and excellence.Motilal Oswal Financial Services Limited (MOFSL) is a comprehensive financial services company with a presence in over 550 cities through 2,500+ business locations. It employs over 12,000 professionals and offers a range of services, including Retail and Institutional Broking, Private Wealth, Investment Banking, Private Equity, Asset Management, and Home Finance. The Motilal Oswal Group has been recognized as a Great Place to Work seven times by the Great Place To Work® Institute - India.
Akash Thate's current company
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Akash Thate work experience
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Assistant Manager - Business Process Excellence
Current
Quality Analyst
- Analyse and publish the audit findings and reports.
- Conduct audits to monitor the process.
- Document process and prepare audit findings memorandum.
- Identify loopholes and recommend risk.
- Making the Root cause analysis RCA to identify the root causes, Process Gaps and errors.
- Prepare and present reports that reflect audit’s results and document process.
Quality Analyst
- Board Infinity ( Ed-Tech )Joined on the date of 7th April 2021.
- Joined as a 1st Quality Analyst in Board Infinity.
- Created the Quality SOP
- Designed the Process Evolution sheet - Quality Parameters.
- Conducting performance evaluation for three products (educational programs) Learning path programs, Microlearning programs, Alpha Board.
- Conducting product training, Sales pitch training, mock call certifications.
Quality Analyst
- 10th February 2020 Promoted CSR to Quality Analyst.
- Responsible for the process Quality & Quality Outputs.
- Conducted performance evaluation of associates to identify target achievers and non-achievers.
- Provided tips to non-achievers on ways to improve work performance.
- Preparation of Daily, Weekly, Monthly Quality Reports. (Quality Dashboard, CAP-FATAL tracker, Audit planer, TNA - TNI, Productivity tracker, Compliance report, RCA, Escalation tracker, Weekly review report.
- Monitored daily performance with process quality parameters and ensured smooth operation of all activities, and resolved issues if any.
Customer Service Representative - Operations
- Joined on the date of 19th April 2019 Worked as a Customer Service Representative (CSR). Process ABP Wedding's matrimonial service & IDFC First bank personal loan.
- Tele calling & follow-up on the database provided.
- Responsible for converting the curated lead to sales.
- Generate and handle enquirers (telephonic ) to convert them to sales.(09th February 2020Sign out position CSR due to Internal job posting)
Associate
- Worked as a freelancer Network marketing/ Chain marketing
Colleagues at Motilal Oswal Financial Services Ltd
Other employees you can reach at motilaloswalgroup.com. View company contacts for 14193 employees →
Chakshu Goyal
Colleague at Motilal Oswal Financial Services LtdBijnor, Uttar Pradesh, India, India
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Sagar Ghogle
Colleague at Motilal Oswal Financial Services LtdMumbai, Maharashtra, India, India
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AD
Avik Dutta
Colleague at Motilal Oswal Financial Services LtdKolkata, West Bengal, India, India
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DM
Dipesh Manglani
Colleague at Motilal Oswal Financial Services LtdUlhasnagar, Maharashtra, India, India
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AJ
Anshul Jain
Colleague at Motilal Oswal Financial Services LtdAjmer, Rajasthan, India, India
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MM
Manesh Mukherjee
Colleague at Motilal Oswal Financial Services LtdMumbai, Maharashtra, India, India
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RB
Ranjeet Biranje
Colleague at Motilal Oswal Financial Services LtdKarnataka, India, India
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MR
M Rk
Colleague at Motilal Oswal Financial Services LtdHyderabad, Telangana, India, India
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VS
Vinayak Sura
Colleague at Motilal Oswal Financial Services LtdSolapur, Maharashtra, India, India
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BV
Brijesh Vaishnav
Colleague at Motilal Oswal Financial Services LtdBhilwara, Rajasthan, India, India
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Akash Thate education
Frequently asked questions about Akash Thate
Quick answers generated from the profile data available on this page.
What company does Akash Thate work for?
Akash Thate works for Motilal Oswal Financial Services Ltd.
What is Akash Thate's role at Motilal Oswal Financial Services Ltd?
Akash Thate is listed as Assistant Manager - Business Process Excellence, Quality and Audits at Motilal Oswal Financial Services Ltd.
Where is Akash Thate based?
Akash Thate is based in Mumbai, Maharashtra, India while working with Motilal Oswal Financial Services Ltd.
What companies has Akash Thate worked for?
Akash Thate has worked for Motilal Oswal Financial Services Ltd, Turtlemint, Board Infinity, Eos Globe, and Eos - Eureka Outsourcing Solutions.
Who are Akash Thate's colleagues at Motilal Oswal Financial Services Ltd?
Akash Thate's colleagues at Motilal Oswal Financial Services Ltd include Chakshu Goyal, Sagar Ghogle, Avik Dutta, Dipesh Manglani, and Anshul Jain.
How can I contact Akash Thate?
You can use AeroLeads to view verified contact signals for Akash Thate at Motilal Oswal Financial Services Ltd, including work email, phone, and LinkedIn data when available.
What schools did Akash Thate attend?
Akash Thate holds Bachelor Of Business Administration - Bba, Electives - Insurance & Risk Management, Cgpa 6.93 from Chandigarh University.
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