Akash Kashyap Email and Phone Number
Currently, enhancing customer support experience with AI-enabled integrated systems for organizations globally. I started my journey with an internship at an ed-tech unicorn, as a customer success manager at a saas company, and co-founded an e-commerce firm.I have come across problems in customer support experience, long queues for solution tokens, and customer on-boarding and understood how they are important for any organization.I am using my skills in business development and customer success to provide proactive self-learning AI support experience for the CSM community in organizations.
Ascendo Ai
View- Website:
- ascendo.ai
- Employees:
- 7
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Customer Experience SpecialistAscendo Ai Nov 2022 - PresentPalo Alto, California, United StatesAscendo.ai Empowering the companies to enhance their customer experience on their all support channels by its AI integrated proactive support platform, which can predict upcoming problems, generate solutions and can give more effective support to customers while using its own self learning engine.
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Business OperationsRaationwala.Com May 2020 - Jul 2022Raipur, Chhattisgarh, IndiaMy main responsibilities were to establish B2B and B2C operations and to maintain them. I worked on brand image strategies to ensure customer retention and customer satisfaction and generate maximum revenue using optimum resources. Developed and implemented Roadmap that led sales growth to achieve 65% of profitability. -
Business Development & Customer Success ManagerLetzgain Feb 2017 - Jul 2019Bengaluru Area, IndiaSelling complete concept of LetzGain to MSME sector’s business owners via cultivating relationships with top management and Identify/Meet key decision makers in partner org and establish effective business relationships. Organizing LetzMeet Business Events with complete planning for all the business owners across India.Lead customer support team and helped clients to gain multiple success stories for establishing value for them. -
Business Development InternThink & Learn Pvt. Ltd. (Byju'S) Sep 2016 - Dec 2016Bengaluru Area, IndiaMy responsibilities include generate leads through various campaigns and convert them into revenue generating prospects and closing deals. -
Business Development ManagerRaationwala.Com Jun 2013 - Apr 2016Raipur Area, IndiaMy responsibilities include preparing marketing and business strategies to find initial product market fit and cooperate in various campaigns i.e. B2C marketing for revenue generation and built a customer support and delivery team to ensure value delivery to customer.
Akash Kashyap Education Details
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Electrical, Electronics And Communications Engineering
Frequently Asked Questions about Akash Kashyap
What company does Akash Kashyap work for?
Akash Kashyap works for Ascendo Ai
What is Akash Kashyap's role at the current company?
Akash Kashyap's current role is Empowering customer interactions with the #1 AI Support Platform.
What schools did Akash Kashyap attend?
Akash Kashyap attended Disha Institute Of Management And Technology Satya Vihar,.
Who are Akash Kashyap's colleagues?
Akash Kashyap's colleagues are Naveen Srinivasa, Lhavanya Devi Nagarajan, Nadia Gupta, Ola Wloczka, Arun Kumar, Khalicharan K K, Nabil Ahamed.
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