Ascendo AI is a virtual expert for Enterprise support and Field Service teams that helps reduce downtime, cut costs, and preserve expert knowledge.
Ascendo AI agents automate tasks in Support Operations working alongside Field Service technician, Technical Support Engineers, documentation, training, remote support and logistics teams.
60% of the Operating budgets for B2B Product Companies is Support and Service. Product technical support is complex requiring engineers and technicians consistent onboarding, training. Most knowledge is with Experts and when attrition happens, knowledge is lost! Over 40% of Engineer's time goes in creating knowledge. Budgets are locked and teams are looking for every way to scale with quality.
Ascendo AI agents are Human aligned, self learning, measure themselves in quality, speed, accuracy and are trained for these industries - High Tech, Medical Devices, Energy, Utilities and Industrial Equipment. Companies like Nokia, Teradata, EDF Renewables, GE Healthcare and many more use Ascendo to bring quality and consistency with scale!
We have over 10,200 products across industries supported with Ascendo AI agents. Our customers have created over 10Million new knowledge in 161 languages with 1.59 accuracy.
We're not just bringing productivity in service - we are rebuilding how companies connect with Customers from the ground up by providing your virtual product expert in your back pockets.
Company Details
- Employees
- 26
- Founded
- -
- Address
- 228 Hamilton Ave, Palo Alto,california 94301,united States
- Phone
- (650)440-7656
- cu****@****endo.ai
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- ascendo.ai
- Keywords
- Technical Support, Field Support, Customer Service, Customer Support, Proactive Support, SLA, Escalation, Technical Assistance Center, AI Teammates, Uptime, CSAT, Customer Experience, AI, AI Agents.
- HQ
- Palo Alto, California
Ascendo Ai Questions
Ascendo Ai's helpline number is (650)440-7656
Ascendo Ai's website is ascendo.ai
Ascendo Ai's LinkedIn profile is https://www.linkedin.com/company/ascendoai
Ascendo Ai has
26 employees.
View email and phone details for 26
employees at Ascendo Ai.
Ascendo Ai's industry is
Software Development
Ascendo Ai's top competitors are
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Junction,
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Ascendo Ai's support email address is customersuccess@ascendo.ai
Ascendo Ai's categories are Software Development
Ascendo Ai's founding year is 2020
