Ascendo AI

Ascendo AI is a virtual expert for Enterprise support and Field Service teams that helps reduce downtime, cut costs, and preserve expert knowledge. Ascendo AI agents automate tasks in Support Operations working alongside Field Service technician, Technical Support Engineers, documentation, training, remote support and logistics teams. 60% of the Operating budgets for B2B Product Companies is Support and Service. Product technical support is complex requiring engineers and technicians consistent onboarding, training. Most knowledge is with Experts and when attrition happens, knowledge is lost! Over 40% of Engineer's time goes in creating knowledge. Budgets are locked and teams are looking for every way to scale with quality. Ascendo AI agents are Human aligned, self learning, measure themselves in quality, speed, accuracy and are trained for these industries - High Tech, Medical Devices, Energy, Utilities and Industrial Equipment. Companies like Nokia, Teradata, EDF Renewables, GE Healthcare and many more use Ascendo to bring quality and consistency with scale! We have over 10,200 products across industries supported with Ascendo AI agents. Our customers have created over 10Million new knowledge in 161 languages with 1.59 accuracy. We're not just bringing productivity in service - we are rebuilding how companies connect with Customers from the ground up by providing your virtual product expert in your back pockets.