Akbar Jaffer Email & Phone Number

Greater Denver Area

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Akbar Jaffer is Chief Operating Officer of the Hand Hygiene Division of X Inc. a technology firm with expertise in healthcare and infection prevention that works to deliver hand hygiene audits for multiple industries. X Inc. utilizes a wearable technology solution from FirstHand Hygiene. FirstHand Hygiene's system provides real-time feedback and actionable intelligence to staff and administrators - a quantitative, scalable system to support your hand hygiene goals.

Littleton, Co

A results oriented Retail Store Manager with a demonstrated successful record of driving revenue and exceeding sales goals within the wireless handset marketplace. I critically evaluate and minimize operational costs in context of store profitability. Being a creative problem solver with a proven ability over the last 10 years in the wireless industry to develop and execute short and long term strategic business plans.I am adept in budget planning, staff/coaching development, and employee training along with being a persuasive communicator with strong presentation skills at all levels in an organization and venues. Having a diverse educational background with a BA in Marketing and finance and a MS in Hospitality Management I have conducted multiple corporate training programs at Microsoft, AT&T, T-Mobile, Sprint and Verizon.

Greater Denver Area

Commanded superior sales leadership and product management success as consultant to Microsoft strategically positioning Windows Mobility products for greater sales with stakeholder relationship-building and training.Optimized achievement of sales goals through identification of new business opportunities, as well as development of strategies for launch and marketing of Widows products and training initiatives to surpass sales targets.Leveraged exceptional reputation and relationships developed with sellers throughout the US to help launch Windows Phone 7 nationwide through large roadshow promotions, demonstrations and training events.Promoted brand loyalty, gained mindshare and greatly increased sales by providing training on Windows Mobile devices to retail sales personnel, Big Box retailers, wireless store managers and B2B sales reps for top 4 carriers. Fueled explosive 48% growth in sales revenue in Rocky Mountain and Southwest regions by conducting in-store customer demonstrations of new devices/features. Created demo programs to stimulate weekend/seasonal sales.Increased customer satisfaction to 93% and enhanced profitability of product line through smart selling by identifying and aligning customers’ needs with the correct device, resulting in returns reduced to less than 2%.Provided technical/sales support for Windows Phones, increasing market share to 14% compared to industry average of 2% for one of the largest AT&T dealers in region, selling more Windows Phones than all COR stores combined.Elevated sales and technical performance by visiting assigned retailers and training/coaching groups of 25-200 sales associates on sales techniques, surpassing training quotas by as much as 72% and directly increasing device sales.Valued as trusted advisor to VP/GM providing product updates and roadmap, as well as working to integrate market partners into new revenue streams. Used knowledge of Windows Phone, Android and iOS.

Denver, Co

• Served a pivotal business development role establishing US presence for Canadian IT services company and penetrating markets by cultivating formal collaborative business relationships and strategic partnerships in the US. • Created opportunities for business growth by creating Collaboration Business Units and online communities to resell Elluminate Live eLearning Solution. Devised strategy for launch of Lexicon product by targeting C-level execs.• Heightened sales performance by expanding into vertical markets and developing/selling collaborative solution for construction industry. Assisted company in seeking venture capital funds for 2 large initiatives.

• Vitalized sales performance by devising strategic plan for new product introductions, training and lead generation. Overcame sales barriers by accompanying sales reps on sales calls to better understand customer use models.• Exceeded all expectations by outperforming peers locally and nationally, earning a reputation for outstanding service and frequently requested to assist dealers nationwide. Managed Executive Briefing Center.• Enhanced effectiveness of customer contacts and increased sales by managing flow of product/sales information to dealers. Boosted profits by 7% by creating dealer incentives. Improved forecasting accuracy/fulfillment rates. • Increased training course completions by 38% and reduced overall training costs through creation of product training webinar series so that dealers could avoid the expense of travel. Enabled rapid training of new hires.

Master Of Science (Ms), Hospitality Mangament

Bachelor Of Business Administration (Bba), Marketing And Finance