Akbor H. Email & Phone Number

Northampton, Northamptonshire, United Kingdom

In this role I work with a small team alongside senior relationship managers across the country. I help manage the business savings portfolio here at Nationwide Building society. Task include:* Portfolio management of high value customers from £500,000 and above* Prospecting SME and Corporate companies with turnover of £100m or more including high cash at bank value* Conducting email mail merge, letter mailshots and initials contact calls to to promote our products… Show more In this role I work with a small team alongside senior relationship managers across the country. I help manage the business savings portfolio here at Nationwide Building society. Task include:* Portfolio management of high value customers from £500,000 and above* Prospecting SME and Corporate companies with turnover of £100m or more including high cash at bank value* Conducting email mail merge, letter mailshots and initials contact calls to to promote our products * Management of relationship managers diary by pre-booking appoints * Attend customer meetings to assist senior relationship managers and development purpose * Carry out KYC requirements in advance to help prep for a meeting * Set up and attend sales exhibition and conferences across the country to generate further leads *Conduct cold calls and turn them into potential warm leads with aim of booking meetings and building further relationship with each client *Lead training sessions for new starters and assist with process changes to help work more efficiently Show less

Northampton, Northamptonshire, United Kingdom

Working within business savings team this gave me the opportunity to understand the commercial end of banking. Within this role I was required to open and oversee and customers business savings account. During my time within this team I became an SME in the account opening process. Other Task included. * Training new starters on the account opening process * Assisting with process changes to make our line of work more efficient* Reviewing customers financial… Show more Working within business savings team this gave me the opportunity to understand the commercial end of banking. Within this role I was required to open and oversee and customers business savings account. During my time within this team I became an SME in the account opening process. Other Task included. * Training new starters on the account opening process * Assisting with process changes to make our line of work more efficient* Reviewing customers financial statements/annual reports for our anti money laundering purpose * Managing the day to mailbox queries * Making outbound calls to business customer to provide an update * Dealing with all bereavement cases Show less

Northampton, Northamptonshire, United Kingdom

In this role I was required to take inbound calls from our members regarding their current account, loans and mortgage products. During these calls it was vital that I understood their financial situation to help me arrange reasonable agreements so they can make repayments on any outstanding debts. Task included:* Going through income and expense form * making arrangements via mandates * Analysis of customer accounts to understand how and arrangement was broken *… Show more In this role I was required to take inbound calls from our members regarding their current account, loans and mortgage products. During these calls it was vital that I understood their financial situation to help me arrange reasonable agreements so they can make repayments on any outstanding debts. Task included:* Going through income and expense form * making arrangements via mandates * Analysis of customer accounts to understand how and arrangement was broken * Referring customers to external advisors to help with financial and personal matters Show less

Northampton, United Kingdom

This job role required me to take a substantial amount of calls for PPI related complaints and general queries. The job was based on productivity which meant that I was always working towards a target. the volume of calls at Barclaycard was intense and therefore allowed me to gain experience to work under pressure whilst working on a tight schedule due to the time frame in which the company promise to resolve and issue that a customer may experience.

Northampton, United Kingdom

In this job I was required to complete various tasks such as allocating bailiffs to properties for different clients who were owed money. I was also required to negotiate a fixed payment plan for those in debt struggling/not able to pay the amount which was owed.Furthermore, taking calls was also a responsibility of mine which enabled me to prioritise oayments and other transactions which were required from people in debt.

Ba Management, Business, Management, Marketing, Operations Management, Hr Management And Finance

In my 3 years at The University Of Northampton I have been able to gain a lot of knowledge around the business industry and many sectors.

A Levels, A* A C C

Activities and Societies: Btec Business Business Studies Sport Studies Level 3 Information Technology Level 3