Akeem Jimoh Email and Phone Number

Designed, implemented, and maintained network infrastructure, including routers, switches, firewalls, cameras and wireless access points.• Monitored network performance, troubleshooted network issues, and optimized network configuration for efficiency and reliability.• Administered and maintained Windows and Linux servers, virtualization platforms (VMware, Hyper-V), and server applications.• Key Achievements:o Improved network uptime by 20% through proactive monitoring and maintenance.o Enhanced network security by implementing robust firewall configurations and security policies.

Provided technical support to end-users, troubleshoot hardware and software issues, and resolved technical problems.• Administered servers, operating systems, and virtualization platforms, ensuring optimal performance and security.• Conducted security audits, vulnerability assessments, and risk assessments, implementing mitigation strategies.• Key Achievements:o Reduced IT support ticket backlog by 30% through efficient troubleshooting and support.o Achieved compliance with PCI DSS and SOC 2 standards, enhancing overall security posture.

* Responsible for managing the selection and development of people, resources, and budgets necessary to perform the functions of the department.* Assign duties and work direction to department personnel.* Review and sign off on all deviations, engineering change notices as applicable per the approval/notification requirement.* Responsible for ensuring the accuracy and completeness of all repair orders and return authorizations.* Oversee the maintenance of distributor and customer computer database* Set up new accounts in computer software.* Ensure product repair and technical support knowledge is transferred to the Technical Service team.* Ensure product repair and technical support knowledge is transferred to the Technical Service team.* Monitor work procedures, work schedules, and expedites workflow.* Support, define and implement field plans and objectives for Technical Service repairs, reporting and training.

Sytems Administrator Configured, managed and maintained Network Servers, Systems Integration.Administered LAN systems/environment with mixed RedHat, Gentoo,ShellScripting, apache/nginx Manage Documents using EDMS ,OpenERP, BackupPC, Simple Backup and NAS aUnix/Linux software for online backup and Distater Recovery.Maximize the use of workstation using Xen,Oracle VirtualBox and Vmplayer.Asteriks configuration with IP Phone, CRM configuration with IP phones.[Cisco,Grandstream, Aastra]. Database manager with Mysql, Design of Portal and web-Site using Joomla or

Manages the IT services, Financial, Sourcing, Configuration,Governance.

Provide support in Disaster Recovery, helps network management staff visualize and understand the layout of complex networks and the impact of network events and failures upon them. Evaluating user needs and system functionality and ensuring that ICT facilities meet these needs. Scheduling upgrades and security backups of hardware and software systems; Ensuring the smooth running of all ICT systems, including anti-virus software, print services . Installation of Xen, Vmware, Parallels and Orale-Virtualbox on windows, Unix and Linux OS. Ensuring the security of data from internal and external attack. Customer Support Services.Troubleshooting of computer Systems, UPS, Printers etc

Managing and Maintenance of the call centre.Re-structuring of the Local Area Network (LAN) and troubleshootingAssembling and installation of computers and peripherals.Repairs and maintenance of computer systems. Installation and implementation of a call center server. Administering and Maintenance of Microsoft Windows 2000 Server.