Amanda K. Ellis Email & Phone Number

Tacoma, Washington, United States

Tacoma, Washington, United States

-Partner with teammates and management to identify opportunities for process improvements within the business unit-Create comprehensive dashboards and reports for product management and other business leaders that effectively communicate trends, patterns, and predictions using relevant data-Collaborate with programmers, engineers, and organizational.

Tacoma, Washington, United States

-Provided outstanding customer service as the first line of defense for inbound chat inquiries nation wide by emphatically training clients to utilize the online platform (PaychexFlex.com) to manage all of their payroll needs-Collaborated as the driving agent in numerous innovative projects to assist in improving processes within the organization-Built.

Kent, Washington, United States

-Provided amazing customer service by assisting new clients with their onboarding process to ensure a successful and easy transition within our systems-Actively trained new clients the standards of processing payroll including payroll tax set up and requirements, employee profile and new hire information, and navigating the online platform to successfully.

Kent, Washington, United States

-Created and amended current and previous year employer tax returns for state and federal agencies by producing calculations manually for small to medium size businesses-Patiently trained clients how to accurately complete their payroll online by adapting teaching techniques to acknowledge and appreciate different learning styles -Assisted coworkers with.

South End Tacoma, WA

Federal Way, Washington, United States

-Expediently inputs accurate data from drivers' receipts into the billing system-Assists leadership and builds partnership with coworkers by creating job aids for new hires that provides more efficient results for everyday tasks-Eloquently communicates with multiple vendors to ensure audits of billing statements are accurate

Bellevue, Washington, United States

(Contracted though Boeing)-Created Employee Handbook for all new employees that includes procedures, protocols, and necessary information for an easy and insightful transfer to their new job-Carefully organized and helped update training modules for employees to utilize to successfully complete their job responsibilities-Used detail orientation skills to.

Union City, CA

Trained all new customer service associates on the duties and responsibilities of the position and also provided additional training to current team members on new department procedures and programsActed as a strong leader by setting and achieving high standards to provide a strong example to team membersPerformed cash office duties by counting and.

Union City, CA

Earned promotion to a senior position by consistently exceeding expectationsInitiated strong, positive customer service by answering questions, directing customers to items of interest, and checking out customersSuccessfully completed responsibilities by balancing multiple assignments in time efficient waysAnswered and directed calls to the appropriate.

Union City, CA

Executed exceptional customer service everyday by helping customers find the items they needed while always keeping a smile on my face Accurately counted monies within the registers and safe at opening and closing times of store hours, while filling out and filing paper work to complete daily responsibilities

Bachelor Of Science; Of 2012, Business Administration; Human Resource Management, 3.4

Master’S In The Arts Of Organizational Management, Organizational Leadership

Activities and Societies: Forbes School of Business & TechnologyApprox 1 year of studies left until completion. ➡️Evaluate the role of.