Akhil Singhal Email & Phone Number

Middle Island, Ny, Us

Hawthorne, New York, United States

->Proven experience in leading full Revenue Cycle operations to include Payer Enrolment, Eligibility & Benefit Verification, Pre-authorization, Charge & Payment Posting, Denial Management, Reporting, & Analytics.->Develop & implement strategies, processes, and technology to manage and continuously improve Revenue Cycle by increasing claim processing, decreasing denials, reducing A/R, and increasing collections.->Establish & track Key Performance Indicators (KPIs) to measure the impact of operations using data-driven insights to optimize results and lead continuous improvement initiatives to surpass benchmarks.->Manage day-to-day benchmark of operations for revenue cycle staff offshore & onshore.->Manage large team size fostering a culture of improvement and professional development.->Collaborate with peers across the Revenue Cycle organization to identify and implement automation/workflow processes to optimize cash flow, minimize lag days/unbilled, ensure clean claim initial submission to third party payers, achieving outstanding RCM benchmarks.->Continually identify potential process improvement areas across the Revenue Cycle to ensure continuous cash flow.->Analyze third-party denials to identify trends & institute denial prevention measures to mitigate ongoing denials.->Analyzed financial data and reports to identify trends and recommended policies, achieving a 10% reduction in operational costs.->Build & maintain compelling relationships with high-profile customers & procured business.->Manage contractual billing arrangements with outside vendors, revenue cycle operations, and training to achieve increased collections, billing goals, and adherence to compliance rules and regulations.->Oversee the Quality Training program to ensure that team members are trained on and adhere to the standard of procedures, work instructions, and regulatory requirements.

Hawthorne, New York

• Led EMR/EHR onboarding & training for 400+ ambulatory medical practices in US and Middle East.• Orchestrated the delivery of new technology and services, overseeing the implementation of ambulatory EHR, Practice Management (PM) and Revenue Cycle Management (RCM) initiatives.• Spearheaded multifaceted projects involving PCMH, PQRS, CQMs, EDI, ICD-10, ICD-9, HL7, CPT, HCPCS, EDI, ERA, and Payment Gateways.• Served as a liaison between clients, technical teams, and management, ensuring a streamlined exchange of techno-functional information.• Offered strategic advice on project scopes, timelines, and workflows, nurturing collaborative relationships with stakeholders.• Pioneered the launch of the Revenue Cycle Management business line, assuming responsibility for operations, business development, and analytics.• Formulated and revised Data Management Objectives (DMO) and Standard Operating Procedures (SOPs) for enhanced process quality and deliverables.• Functioned as a skilled Business Analyst, adeptly customizing, and enhancing systems to align with federal mandates and client specifications.• Achieved EHNAC Certification for OmniMD three consecutive times (2015 onwards).• Played a key role in guiding customers to attain PCMH Certification.• Negotiated and implemented multiple clearinghouses for EDI.• Coordinated seamless data exchange via HL-7 & FHIR Platform.

Gurgaon, India

Ctech Delhi & Michigan

Delhi, India

Delhi, India

Delhi, India

New Delhi, Delhi, India

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General, First

Activities and Societies: Project Management Institute (PMI)

Gniit (Diploma In Computer Software Engineering), Computer Science, A+

3 Year Part-Time Program

Bachelor Of Science (B.Sc.), Zoology (Hons).

Activities and Societies: PRO Year 1994 & 1996, Cricket Team 1993