1) Procurement Assistant 2024-Present. Preparing quotations (engineering equipments) as per client requirements.2) Analyst -Wipro Limited 2022-2024.Processing Inward remittances for a UAE Banking clientHands on experience in SWIFT messagingAssisting EFT Investigation team in timely processing of remittance queriesIdentifies and resolves critical issues with payment processing in timely manner without customer impact3) Process Associate (Amazon.UK) 2018-2022.Customer service deliveryExcellent reputation resolving problems, Improving customer satisfaction and driving overall operational improvements.Listening to customer complaints or concerns and working to resolve their issues.Assist with placement of orders, refunds or exchange.Giving information and helping to solve customer problems.