Akhileshwar Singh Email and Phone Number

Worked for Singapore client for their ETL framework & Data Warehousing solutions

Spearhead Verizon CFO - Business Intelligence & Analytics framework having 800+ dashboards having 3000 reports, 4000+ ETL jobs, and 2900+ active users• Collection Scorecard enforced monthly Collector Performance targets - Cash Metric - ( % of Promise to Pay > 65% and $ collected / call > $100), Customer Experience Metric - Rep Resolve >95%, Productivity Metric - Average handle time between 235 and 321 sec• Payment Cloud Insights enabled Reduction of Payment Investigations average age (days) for Verizon Telecom (VzT) - 3.9 to 3.0 & Wireless (VzW) - 3.25 to 3.0• Build Finance Operation Insights by combining data from Billing, Collection, Payment Refunds systems - resulted in $8.9M cost avoidance per year• Mechanized Payment Reconciliation (0 to 90) - Reduction in ~1300 hours manual effort & 50 FTE• Remittance Processing Center Analytics helped in Reduction of Manual touches

Accountable for Design, Development, Integration& System testing of HRMS solutions for Government of Andhra Pradesh (e-Governance platform)• Accomplished 16% Reduction in Payroll Processing timings thru SQL Query Tuning and Optimization• Successfully migrated SQL Procs from MS SQL 2000 to Oracle 9i PL/SQL for HRMS components e.g. Employee Induction, Payroll, Tax, Leave, LTC, Tour & Travel, Pay Fixation and Increments

Accountable for development & Database administration for US Medical billing & Insurance Adjudication services. • Automated DBA mundane task and Increased productivity• Developed application to print HCFA form in Laser Printer (~30 pp./min) instead of Dot Matrix (~1 p./min)