Akhilesh Singh Email & Phone Number

India

1. Managing the entire network and related peripherals for Neuronimbus Premises2. Troubleshooting hardware and software issues for all users of Neuronimbus Network3. Interactions with all hardware and software vendors, getting requirements processed and purchases coordinated. Taking internal approvals, evaluating offers both technical and commercial4. Interaction with external and internal service suppliers for on time services, new services, issue resolutions. Internal approvals, evaluation of technical and commercial offers for new services5. Managing hosting and domain name renewals for all our customers6. Hostinga. Creating new setupsb. Interaction with vendors for hosting to get the setups createdc. Getting any specific requests done from the hosting provider for specific projectsd. Keeping a secure record for all username and password credentialse. Regularly (once very month or two months) change the access credentials for the hosting accounts, systematicallyf. Interaction with the hosting provider’s tech and support team for any resolution of issues related to hosting and mail serveri. Accepting calls from the client and taking their concerns and issuesii. Resolving them with the vendor and then updating the client of the resolutionsiii. Resolving any issues that the internal teams are facing with the hosting vendor and ensuring a timely resolution for the same7. Domain namesa. Registration of new domain names for our clientsi. Following the process of new domain name registration – collecting the required information from the client for thisb. Will have access to the domain registration vendor account ( net4 and rediff) c. Managing renewalsi. Sending reminders to clients for the sameii. Sending costs for approvals to the clientiii. Post approval getting invoicing done from accounts