Akhtar Sayed Email & Phone Number

Jeddah, Makkah, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

. Member of core Management Team. Responsible for development and managing all IT services and control of IT budget for the company. Installation and implementation of new or upgrades of existing IT hardware systems/applications. Implement new computer based procedures that will improve profitability, operations and work Efficiencies. Ensure that the IT.

Jeddah, Makkah, Saudi Arabia

1. Leading the infrastructure and operations of the company’s Information Systems (IS) and Information Technologies (IT) within the allocated Budget and give recommendations to stakeholders for the continuous improvement of IS2.Results driven procurement manager well versed in finding right vendors, negotiating favorable contracts and Managing budgets3..

Jeddah, Makkah, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

Jeddah, Saudi Arabia

Managing IT Services – MARS Saudi Arabia a FMCG company. Managed Projects – SharePoint 2010 collaboration, Go Green – FollowMe Printing management, Ticketing System, Newsletter, Operation efficiency improvement, EVOKO MRM, Ecopilot, Click Share, Avaya, Asset Replacement, Migration and Upgradation of WAN link. Infrastructure and System management having HP.

Jeddah, Saudi Arabia

• Managing IT Services – British American Tobacco (Saudi) one of the FMCG based Multinational Globally recognized Co.,having 3 main branches [Jeddah, Riyadh, and Dammam] and other 7 branches with 80 users connected via.
• Managing Infrastructure having Cisco Routers 2800 series, 3560 PoE switches, IP Telephony, 2900 catalyst switches, Packeteer, 4 HP Compaq DL 380 & ML 570 server & MGE UPS.
• Managed and Implemented major IT related Projects - Migration to Win 2003 servers, Windows7, IP VPN connection - Office move - Fener (HHT) implementation - Deployment of Service Desk
• Managing Service Desk with engineer’s inorder to deliver quality IT services to the company
• Knowledge of Service, Problem, Incident, Access, Change, Asset management
• Planning and managing resources to meet service target with outsource service partners.

• Managing 7 Engineers with helpdesk co-coordinator located at different branches in Mumbai.
• Managing HCL branded servers with Win2k server as O/S, DHCP, DNS, WINS and branded desktops with Win2k, Win xp as o/s, user applications, Trend Micro Enterprise edition Antivirus server centrally supporting upto 1500.
• Managing Video conference calls, coordination with remote location, testing of link & Video Conference Equipment before any conference meeting or interviews.
• Attending lotus notes & other application based calls for CEO Secretaries, Directors, Managers.
• Managing & Maintaining FM based calls, logging, assigning to engineers with centralized HCL software, escalation & resolution within the time limit period from more than 8 branches. Generating call reports on daily.
• Co-ordination with support engineers and helpdesk related to calls resolution, convenience, attendance, holidays, trainings and other general & technical related problems during weekly, monthly meetings.

Managing IT for Blue Cross HO and their Branches across in India with more than 50 users and 75 systems with accessories along with Data Centre having Windows, SAP, Mailing servers.