Akilah Murphy Email & Phone Number

Plainfield, NJ, US

Piscataway, New Jersey, United States

• Process and record incoming payments accurately and efficiently.
• Reconcile discrepancies in accounts and resolve billing issues with clients via telephone, email, and mail.
• Prepare invoices and follow up on outstanding payments.
• Collaborate with the accounts payable team to maintain accurate financial records.
• Utilize accounting software and financial software to track transactions and generate reports.
• Monitor customer account details for non-payments, delayed payments, and other irregularities

Somerset County, New Jersey, United States

• Managed sales orders received via phone, fax, email and electronic data interchange (EDI) pertaining to product orders, returns, and general inquiries.
• Process Return Goods Authorizations (RGA) in a timely manner to ensure customer satisfaction.
• Worked with the Accounts Payable Team for timely resolution of order discrepancies.
• Assisted Accounts Receivable, Quality, and Field inventory departments with customer-related inquiries.
• Demonstrated ability to navigate SAP Portal.
• Perform other job-related duties as assigned.

Somerset County, New Jersey, United States

• Terumo Medical Corporation
• Performs full cycle accounts payable processes; matching and reviewing vouchers for appropriate approvals, weekly payment runs.
• Proactive in identifying issues and takes the initiative to find solutions.
• Research and resolve invoice discrepancies and issues with vendors, providing timely response to all inquiries.
• Assist with month-end AP close and preparation of reports.
• Serves as back-up point of contact for vendor relations.

Edison, New Jersey, United States

• Champions Dotcom’s Core Values and Core Focus.
• Assists Program Managers to meet the requirements of their positions.
• Possesses strong analytical skills.
• Identifies, Monitored and reports on process exceptions working with clients to reduce or eliminate escalated issues that could negatively impact Dotcom’s relationship with clients.
• Prepare client specific process metrics and reports.
• Proactively participates in the management of client Communication Plan.

Edison, New Jersey, United States

• Calculate hours allotted for work orders and PO’s.
• Reconcile work orders once completed by production team.
• Update production comments on work order report to give visibility of projects to team.
• Process billing in production SLA.
• Scan work orders and PO’s that have been processed.
• Free/allocate/schedule work orders in the IRMS module for forklift drivers to pick orders.

Piscataway, New Jersey, United States

• Provide professional, courteous, responsive and accurate service to customers as well as operating partners for products orders and inquiries, supporting 9 operating companies.
• Effective and efficient handling of over 60 customer transactions in real time. including working simultaneously with multiple software applications.
• Receive and process phone, fax, or e-channels from external customers (hospitals, distributors) Internal customers (field sales) daily.
• Handle all inquiries from internal and/or external customers such as order status, invoice billing, order tracking, order replacement, product information, stock availability, price quotes, return authorization.