Akilah Murphy Email & Phone Number

Plainfield, Nj, Us

Piscataway, New Jersey, United States

● Process and record incoming payments accurately and efficiently.● Reconcile discrepancies in accounts and resolve billing issues with clients via telephone, email, and mail.● Prepare invoices and follow up on outstanding payments.● Collaborate with the accounts payable team to maintain accurate financial records.● Utilize accounting software and financial software to track transactions and generate reports.● Monitor customer account details for non-payments, delayed payments, and other irregularities● Maintain confidentiality of sensitive financial information while adhering to company policies.● Prepare analytical and ratio analyses relevant to A/R to ensure customer balances are accurately stated.● Perform special projects as needed.

Somerset County, New Jersey, United States

● Managed sales orders received via phone, fax, email and electronic data interchange (EDI) pertaining to product orders, returns, and general inquiries.● Process Return Goods Authorizations (RGA) in a timely manner to ensure customer satisfaction.● Worked with the Accounts Payable Team for timely resolution of order discrepancies.● Assisted Accounts Receivable, Quality, and Field inventory departments with customer-related inquiries.● Demonstrated ability to navigate SAP Portal.● Perform other job-related duties as assigned.

Somerset County, New Jersey, United States

Terumo Medical Corporation • Performs full cycle accounts payable processes; matching and reviewing vouchers for appropriate approvals, weekly payment runs.• Proactive in identifying issues and takes the initiative to find solutions.• Research and resolve invoice discrepancies and issues with vendors, providing timely response to all inquiries.• Assist with month-end AP close and preparation of reports.• Serves as back-up point of contact for vendor relations.• Maintain and follow TMC Quality System requirements.• Responsible to follow requirements of applicable national and international regulations.• Performs other job-related duties as assigned.• Monitor accounts payable aging to ensure payments are processed in a timely manner.• Subject-matter expert for banking and payment related issues.

Edison, New Jersey, United States

• Champions Dotcom’s Core Values and Core Focus.• Assists Program Managers to meet the requirements of their positions.• Possesses strong analytical skills.• Identifies, Monitored and reports on process exceptions working with clients to reduce or eliminate escalated issues that could negatively impact Dotcom’s relationship with clients.• Prepare client specific process metrics and reports.• Proactively participates in the management of client Communication Plan.• Proactively investigates concerns with SLA performance and discusses with Program Manager to determine appropriate steps.

Edison, New Jersey, United States

• Calculate hours allotted for work orders and PO’s.• Reconcile work orders once completed by production team.• Update production comments on work order report to give visibility of projects to team.• Process billing in production SLA.• Scan work orders and PO’s that have been processed.• Free/allocate/schedule work orders in the IRMS module for forklift drivers to pick orders.• Upon completion of work order, create finished goods systematically while depleting component inventory. • Review production hours worked on work order or PO’s and report to supervisor any discrepancies. • Run daily reports for production team such as WO report and production SLA report.

Piscataway, New Jersey, United States

• Provide professional, courteous, responsive and accurate service to customers as well as operating partners for products orders and inquiries, supporting 9 operating companies. • Effective and efficient handling of over 60 customer transactions in real time. including working simultaneously with multiple software applications. • Receive and process phone, fax, or e-channels from external customers (hospitals, distributors) Internal customers (field sales) daily.• Handle all inquiries from internal and/or external customers such as order status, invoice billing, order tracking, order replacement, product information, stock availability, price quotes, return authorization processing, etc. within SAP while making sure all work is done in compliance with department SOP's.