Adam Klein Email & Phone Number

New York, NY, US

New York, NY, US

I am a dual brand UX Designer working to create a usable, engaging and innovative customer experience across web and app.

Miami, Florida, US

• Working with OneSeven to build an award winning design organization.
• Providing mentorship and guidance to junior designers

Miami, Florida, US

• Led Design for various platforms; iOS, Android, Responsive Web and AR technology.
• Conducted qualitative tests to discover user goals and pain points for each project.
• Created user flows, sitemaps, wireframes, app maps, affinity maps and style guides.
• Created prototypes using Sketch, InVision, Figma and Adobe XD.
• Worked with engineering to establish design systems documentation.
• Leveraged Adobe to create custom vector graphics, illustrations and UI animations.

• 𝐇𝐮𝐥𝐢𝐚𝐮𝐚𝐩𝐚'𝐚 - 𝐖𝐚𝐡𝐢 𝐊𝐮𝐩𝐮𝐧𝐚 𝐈𝐧𝐭𝐞𝐫𝐧𝐬𝐡𝐢𝐩 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 / 𝐃𝐞𝐜 𝟐𝟎𝟏𝟖 - 𝐉𝐚𝐧 𝟐𝟎𝟏𝟗
• Worked closely with Huliauapa'a as their UX Consultant by running a full heuristic audit of their existing web experience and suggested actionable changes to improve their user's experience.

New York, NY, US

• Worked closely with founder Jennifer Simons to re-evaluate Dressmate's user experience.
• Sourced students(Dressmate's key user type) through NYU and conducted 15+ user interviews to understand user goals and pain points.
• Designed, tested and validated a new onboarding experience, as well as a new navigational experience.
• Created spec docs for dev hand-off.

Chevy Chase, MD, US

• Promoted from Liability Adjuster to Bodily Injury Adjuster within 1 year
• Researched, evaluated and synthesized medical records on a daily basis
• Regularly negotiated and resolved both low and high value medical car accident claims, thereby lowering company expenses and increasing core metrics and KPIs
• Documented files thoroughly in accordance with New York State Insurance Department Regulations reducing risk of exposure to company as a whole

Chevy Chase, MD, US

• Quickly resolved accident claims from inception to conclusion.
• Designed and presented optimal business practices for maximizing KPIs.
• Exercised time management & organization to maximize efficiency and production.
• Provided exceptional customer service both online and through telephone conversations.

Stony Brook, New York, US

• Promoted from Porter to Dietary Aide within 6 months
• Trained and mentored new hires in proper FSA procedures.
• Prepared and expedited food in an effective and efficient manner
• Cleaned and maintained a sterile, sanitary prosperous work environment
• Facilitated communication between doctor's and dietitians to ensure medical and dietary restrictions were followed correctly

US

• Promoted from Associate to Cash Office Coordinator after 3 months
• Arrived early and supplied cash registers with sufficient funds for sales everyday
• Calculated and deposited to company bank account net profits from each sales day
• Handled customer returns and inquiries, as well as unloaded shipping containers and logically organized stock room

• Helped drive sales by addressing specific customer needs.
• Provided friendly customer service and facilitated enjoyable in-store experiences.
• Maintained, updated items on shelves and unloaded inventory from shipping containers.

Certificate, Leadership Essentials

Bachelor'S Degree, English Language And Literature

User Experience Design Immersive Certificate Of Completion, User Experience Design Immersive

Courses In Computer Art And Animation

High School Diploma