Opening a new page in EU. Excited to join Neumann Executive as a Partner. Conducting CxO-level searches for High Tech, Telecom, Media, e-Commerce, and Engineering clients across Central & Eastern Europe and Balkan nations. Additionally, assisting Ukrainian companies in expanding their businesses to EU countries.

Co-founded and developed a quality-focused management consulting, executive search & talent acquisition agency operating in Ukraine & Eastern Europe. - Attracted significant client-base, including large international and local enterprises, as well as IT / Tech companies and software development houses.- Full P&L responsibility. Complete spectrum of HR, sales, marketing, legal, finance & admin activities.- First-hand completion of executive search projects for top-level positions. - Hired, trained and developed a team of 5 motivated & professional recruiters & executive search experts.- With the team, successfully completed ~380 tech recruitment, middle mgmt & executive search projects.- Completed over a dozen of Management Consulting projects for clients from various industries: Telecom, Banking, IT, e-Commerce, Logistics, Manufacturing.

Reformed and developed Corporate Strategy, Human Resources/Talent Acquisition and PMO functions of a fast growing group of e-Commerce companies backed by international investors (Naspers, Dragon Capital). Introduced comprehensive strategy review and road-mapping processes, held a series of strategy sessions with Management Board to facilitate annual and strategic planning, evaluation & prioritization of strategic projects portfolio. In a move to strengthen the Management Board, hired and on-boarded several key CxOs: Group CFO, Chief Accountant, Deputy CTO/Software Architect, Digital Marketing Head, HR Director, HR BP. Also hired several teams: tech recruiters, back-end (Python) & front-end developers.

Stabilization and turnaround of a large Contact Center (500+ agents, 3 sites) providing CC outsourcing services to large-scale Telecom, e-Commerce, Pay-TV, Finance, Direct Marketing/Telesales clients:- Optimized organizational structure of the company, restructured HR & recruiting organization, replaced key executives: COO, HRD, Head of TA, Fin Controller, CIO, Site Heads, Head of procurement.- Initiated strict cost control & optimizations, detailed management of CF/AR/AP & procurement.- Slashed low-margin projects, optimized key business processes, resulting in doubling company GM.- Attracted and contracted new clients, including high-margin e-Commerce clients.- Return to net profitability, resolution of working capital gap, payroll & AP debt, personnel turnover issues.- Hired very successful replacement CEO.

Led commercial & operational block of an International satellite Pay-TV provider in Ukraine. Supervised: National sales team & dealers, Telesales, Product & Trade marketing, Customer care, Billing & CRM, Procurement, Subs connection/CPE.- Ensured fast growth of subscriber base & market share, over-performed sales & subs-base targets.- Hired and on-boarded several key top-managers, including HRD, CMO, Sales Director, D2D Sales Head.- Scaled-up operations by implementing future-proof approaches, processes and CX-focused business practices, both in customer-facing teams and while developing the rest of the organization. - Orchestrated launch of new products (HD channels, premium movie channels, mass-market package).

Development, launch and management of Residential FTTB Broadband and full-portfolio B2B fixed-line business operations in the largest Ukrainian telecom operator. - Strategy and business case development, approval - Dedicated business unit organization (HQ & Branches)- Hiring and on-boarding a 200+ employees Business Unit team within 4 months (~900 interviews)- Roll-out & launch of full-scale residential broadband (FTTB) operations in 7 largest cities- Reformation of B2B/Corporate fixed-line efforts, implementation of proper organization and processes

- Fulfillment of up to $100M annual revenue targets, leading growth rates, 500+ employees team. Managed Sales, Support, Care & Retention, Regional operations (branch offices).- Segmentation-driven company-wide organizational transformation to meet growth targets. - Significant expansion of sales team & increase of efficiency.- Innovative approaches to talent acquisition: sales school, development of TA & hiring skills of the middle-management team, acquisition & integration of a large alternative sales team from competition.- ROI-driven approach to network/infrastructure development & investment. - Facilitation of new businesses launch: residential broadband, contact center outsourcing, SI services.- Hiring (both externally & internally) of a team of brilliant senior and middle managers.

Customer satisfaction & quality, loyalty & retention, costs & headcount optimization. 100+ employees, unification of 3 contact centers. Overhaul of organizational structure, re-thinking of operational & organizational approaches. Introduction of personnel outsourcing.

Responsible for development & implementation of marketing strategies as well as for products performance. Oversaw products, pricing, marcom / event mgmt, marketing research & analysis for fixed-line BU. Promos & Campaigns. Business planning, budgeting, cost mgmt. Hired and led a team of 5 self-driven pros.

- Launched new (intl data channels, FR, dedicated Internet, VoIP) & developed existing products. - Pricing, forecasting, selling & teaching sales, M&A activities, international relations.- Assisted in sourcing & hiring technical experts to enable new products implementation

Built & nurtured positive customer relationships. Developed & launched mobile Internet mini-product.