Mohammed Akram Akbar Email & Phone Number

Bengaluru, Karnataka, India

San Diego, California, United States

Worked with Prof. Dan Yavorsky in his industry research projects, as well as academic planning and curriculum design

San Diego, California, United States

San Diego, California, United States

Classes handled:MGT 153 - Business Analytics (Prof. Dan Yavorsky) [Topics instructed - SQL, R, Tableau and Advanced Excel]MGT 155A - Innovation to Market (Prof. Kanetaka Maki)

Kochi, Kerala, India

• Trained a team of 4 Business Analysts, to work on the product conceptualization. Oversaw the process from induction to transitioning them into product owners.
• Owned and set the product strategy/roadmap, including getting buy-in from key executives over form and functional principles. Responsible for daily sprint meetings between team owners and engineers.
• Led Go to Market strategy and effort,identifying prospects and showcasing proof-of-concept to create interest and awareness in the product. Achieved INR 7 Million revenue from license sales to clientele in India and UAE.

Cochin Area, India

• Led the voice of customer platform redesign effort, acting as primary liaison between Vodafone India corporate, 22 Vodafone regional circles and the Geckolyst product/engineering team.
• Created a Single Source of Truth omni-channel dashboard to track customer journey, for user levels right from customer support to C-suite level with 4 elements:− Storyboarding: Coordinated with various stakeholder to.
• Increased Vodafone India’s overall NPS by 8 points, 3 months after launching the new iteration. Metric driven customer journey mapping, alert driven dashboards & CRM level integration helped Vodafone’s support teams to.
• Conceived and owned proof-of-concept of customized version built for Banking and Finance. This version reflected customer journey in a banking context. This was a key driver in convincing Yes Bank, to adopt Geckolyst.

Mumbai Area, India

• Introduced the offline referral network called Chillr-Select which accounted for close to 30% of all activations. A year after launch, this network continued to contribute to 50% of the organic customer acquisitions.
• Initiated the user behavior study program in collaboration with in-house data science team. Program identified and stopped fraudulent referral activity, resulting in savings of INR 1.2 Million.

Gurgaon, India

• Owned early stage growth, achieving 200,000 user acquisitions in 7 months, leading a 35 member team. This was a key driver in successfully closing a $ 6 Million fundraising round.

Thiruvananthapuram Area, India

• Owned operational responsibility for the SMS governance platform, getting key stakeholder buy- in and worked closely with engineering team to ensure 95% system availability. Platform successfully serviced 40 Million.
• Designed and implemented digital workflows for key government departments in the states of Kerala and Goa. Departments serviced included Police, Tourism, Transport and Electricity Departments.

Thiruvananthapuram Area, India

Assist the core managerial team in Project delivery.Perform business and proposal documentation for the firm's prospective business interestsManage the firm's Intellectual property portfolio.Manage execution of projects with Government agencies.Interact with Government executives to understand and eventually execute customized M-Governance solutions.

Master Of Science - Ms, Business Analytics

Activities and Societies: Elected cohort representative Core courses: Customer Analytics(Python, ML) Business Analytics(R, Radiant) Web.

Bachelor Of Technology (B.Tech.), Mechanical Automobile

Activities and Societies: Executive Committee Member, College Student Concil Blood Donation Society Secretary, College Cultural Society.

Aissce

Activities and Societies: Debate Team Literary Club Extempore and Elocution Club