Research Manager
Current• Established behavioral research capabilities, facilitated deeper understanding of cultural nuances in UX.• Used consumer interaction data and behaviorally informed strategies to elevate user satisfaction by 35%.• Collaborated with cross-functional teams to design cohesive user journeys, reduced drop-off rates by 10%.• Integrated research insights into product development and implementation pipelines, through iterative design and testing, boosted user engagement and product adoption by 25%, refined product messaging.