Akash Sharma

Akash Sharma Email and Phone Number

Sr Principal Architect, GTM and CX @ Palo Alto Networks
Santa Clara, CA, US
Akash Sharma's Location
Santa Clara, California, United States, United States
Akash Sharma's Contact Details
About Akash Sharma

Akash Sharma is a Sr Principal Architect, GTM and CX at Palo Alto Networks. He possess expertise in force.com, sfdc, cloud computing, salesforce.com, web services and 15 more skills. Colleagues describe him as "It has been a pleasure working with Akash, over the several challenging integrations ,we successfully completed between SAP & Salesforce at Aruba.... He is a thorough professional with expert knowledge of Salesforce and a valuable resource to all projects. He strikes a perfect balance between a Development lead and a Solutions Architect.", "Akash joined Aruba as SalesForce.com developer and for a while he reported into my organization. Akash bought strong technical skills to the team and he quickly demonstrated his abilities to the entire team. He supported Customer Advocacy and Sales Operations teams initially. As Salesforce.com platform expanded its footprint in Aruba Application Landscape, Akash started to support Cloud Central (for Engineering), Product Management and Channel Operations. It was a delight to watch Akash grow at Aruba. He went on to be a technical lead, made his customers successful and his manager successful. And most importantly he expanded his own domain knowledge and was very forthcoming in sharing is knowledge with rest of his team. In addition to this technical depth, Akash makes it fun for his teammates.", and "Akash is wonderful to work with, and has unique expertise all SFDC domains (Sales Cloud, Service Cloud, PRM). Akash possesses a winning combination of solid tech skills and business sense leading many successful projects at Aruba Networks. He is well respected in both business and IT communities at Aruba and everyone enjoys working with him. Akash is dedicated, self-motivated, methodical, and very capable. Working on most challenging projects, Akash fulfilled all the requirements. I have always felt he was one of the best hire's I have ever made and the privilege of working with."

Akash Sharma's Current Company Details
Palo Alto Networks

Palo Alto Networks

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Sr Principal Architect, GTM and CX
Santa Clara, CA, US
Employees:
17854
Akash Sharma Work Experience Details
  • Palo Alto Networks
    Sr Principal Architect, Gtm And Cx
    Palo Alto Networks
    Santa Clara, Ca, Us
  • Palo Alto Networks
    Sr Principal Architect, Gtm
    Palo Alto Networks Nov 2024 - Present
    Santa Clara, California, Us
  • Palo Alto Networks
    Principal Architect Gtm & Cx
    Palo Alto Networks Sep 2022 - Nov 2024
    Santa Clara, California, Us
    As a seasoned Principal Architect within the Enterprise Architecture team, I specialize in crafting innovative solutions tailored to optimize go-to-market strategies and elevate customer experience (CX). With a keen focus on aligning technology initiatives with business objectives, I thrive on architecting scalable and agile frameworks that drive sustainable growth and competitive advantage.
  • Palo Alto Networks
    Platform Architect
    Palo Alto Networks Nov 2018 - Sep 2022
    Santa Clara, California, Us
  • Palo Alto Networks
    Technical Architect
    Palo Alto Networks Feb 2016 - Nov 2018
    Santa Clara, California, Us
  • Palo Alto Networks
    Salesforce Technical Lead / Solutions Developer
    Palo Alto Networks Nov 2014 - Jan 2016
    Santa Clara, California, Us
  • Aruba Networks
    Salesforce Lead
    Aruba Networks Sep 2011 - Oct 2014
    San Jose, California, Us
    As SFDC Lead , i was responsible for managing Service cloud module for Customer Advocacy & services and a technical Architect role in Designing & constructing numerous salesforce development projects involving sales cloud, service cloud, PRM, CP, collaboration,Integrations with legacy systems, Apexchange Apps, force.com, & UI enhancements. Manage offshore onshore contract developers to pursue on time & efficient delivery.Developed and deliver solutions to improve the efficiency and the performance of the Customer support business such as..- Initiated Monthly RFE process for Service cloud module.- Upgrade Customer portal with SSO,- Availability of knowledge base - Live Agent implementation- Integrations with Legacy systems (SAP), product engineering and middleware (Dell Boomi).Integration with Product Engineering - Workspace app catalog portal for customers & developers to share the apps. Example Itunes.- Portal program to manage user registrations and the customer entitlements- Evaluation programSales cloud- CPQ implementation- Custom Forecast setup- BIrst integration
  • Mphasis
    Senior Software Engineer
    Mphasis Aug 2010 - Sep 2011
    Bangalore, Karnataka, In
    As a Senior Developer, the responsibilities includes...- Involve in business requirement gathering and analysis discussions with TDA business Teams- Involve in design and developing the technical solution to meet the requirements of salesforce projects including Sales cloud, Service cloud, Force.com - Apex, VF, Triggers, configuration - Security, workflows, validations, assignment rules.- Manage the functional and technical documentation for the deliverables.- Coordinating with TDA onsite Team to ensure timely deliverability.- Handling change request delegated from TDA technical team.- Support the user acceptance testing – effectively handle the defect management.- Implementing the changes in TDA’s development environment.- Testing and maintaining the Quality of the implementation.- Provide post implementation support and coordinate with business to help resolve the issues.
  • Servicemax
    Software Engineer - Salesforce
    Servicemax Jun 2009 - Jul 2010
    Pleasanton, Ca, Us
    - Member of Product development team.- Initiated best practices to optimize the code. - Designed and developed technical solution to improve the efficiency of the product.- participated in the development activities for new feature to refine the product using Force.com - Apex, Visual Force,Triggers, wrappers, Web services Data Loader, DHTMLX etc.
  • Astadia
    Software Engineer
    Astadia Feb 2008 - May 2009
    Lynnfield, Massachusetts, Ma, Us
    Salesforce-Force.com Sites, Apex, Visual Force, Data Loader
  • Mnd Technologies
    Software Engineer
    Mnd Technologies Jan 2007 - Jan 2008
    .Net Application Support

Akash Sharma Skills

Force.com Sfdc Cloud Computing Salesforce.com Web Services .net Crm Javascript Agile Methodologies Saas Requirements Analysis Integration Software Development Apex Programming Java Enterprise Edition Visual Force Data Migration Database Triggers Sales Customer Relationship Management

Akash Sharma Education Details

  • Kurukshetra University
    Kurukshetra University
    Computer Science

Frequently Asked Questions about Akash Sharma

What company does Akash Sharma work for?

Akash Sharma works for Palo Alto Networks

What is Akash Sharma's role at the current company?

Akash Sharma's current role is Sr Principal Architect, GTM and CX.

What is Akash Sharma's email address?

Akash Sharma's email address is ak****@****ail.com

What is Akash Sharma's direct phone number?

Akash Sharma's direct phone number is +140875*****

What schools did Akash Sharma attend?

Akash Sharma attended Kurukshetra University.

What are some of Akash Sharma's interests?

Akash Sharma has interest in Animal Welfare, Environment, Children, Education.

What skills is Akash Sharma known for?

Akash Sharma has skills like Force.com, Sfdc, Cloud Computing, Salesforce.com, Web Services, .net, Crm, Javascript, Agile Methodologies, Saas, Requirements Analysis, Integration.

Who are Akash Sharma's colleagues?

Akash Sharma's colleagues are Jason Reverri, Sara Galam Dar, Caleb Fair, Jake Jafari, Dasarath Reddy Narsing, Marc Espina, Sneha Barsha Mishra.

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