Akshay Kumar work email
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Akshay Kumar personal email
Customers are key to success. And for organizations (regardless of their sizes), Sales is no behind. For the past five years, I have learnt to handles customers like they are heard & understood and "sales" like none can do it better. My core competence with dealing with customers lies in Customer Care, Customer Management, Customer Complaint Resolution whereas with Sales, I'm experienced in Sales Team Management, Deposit Mobilizations particularly to the banking sector but I'd be happy to explore a new industry. I have gathered my interest in Training and Development. I have conducted sessions & sessions and soon, I realized I can motivate people and help them communicate better, sell better and grow farther.
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Assistant Manager (Rcm)Hubkom SolutionsPakistan -
Assistant Manager - Liability Outbound UnitSilkbank Limited Aug 2020 - Apr 2023Karāchi, Sindh, Pakistan- Managing a team of 10 Associates - I've been keenly working on sales targets, deposit mobilization, insurance, customer retention & managing customers queries.-Closely connected with the stakeholders to evaluate team performance and setting a growthestimation on an annual basis.- Leading and counseling team members to ensure a clear understanding of customer journey andtheir relationship with the bank as a whole. -
Officer Complaint Management UnitSilkbank Limited Apr 2018 - Mar 2020Karachi -
Qc ExecutiveSilkbank Limited Nov 2017 - Apr 2018Karachi1)Monitor calls to measure performance of phone banking officers 2)Performs mock calls with new hires post-training to determine readiness for moving into support3)Conducting Pre shifts/post shifts4)Training and coaching of phone banking officers5) Developing evaluation programs for phone banking officers -
Phone Banking OfficerSilkbank Limited Nov 2016 - Nov 2017Karachi· Casa , Consumer finance maintenance as per Customer need over the phone· Cross selling various banking products to customers over phone· Handling and resolving customer queries over phone· Convening customer Complains to concerns· Able to work a flexible schedule that will include weekends and holidays· Outbound calls to customer for call backs -
Customer Services ExecutiveSybrid Private Limited - A Lakson Group Of Company Nov 2015 - Nov 2016KarachiResponsible for meeting all targets/KPI's on dailyBases as set by the Department.· Answer telephones and record orders with 100% accuracy· Convey orders to restaurants for accurate and prompt delivery.· Make customer call backs· Bring awareness among customers by educating them about promotions and services· Conveying customer's feedback and suggestions to the supervisor in order to offer services exceed customer expectations.· Handling complains tickets in CRM with 100% accuracy, forwarding to relevant stakeholder and updating Stores where applicable· Out bound calls for web orders
Akshay Kumar Skills
Akshay Kumar Education Details
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Economics -
Bahria Foundation College RanipurBiology, General
Frequently Asked Questions about Akshay Kumar
What company does Akshay Kumar work for?
Akshay Kumar works for Hubkom Solutions
What is Akshay Kumar's role at the current company?
Akshay Kumar's current role is Assistant Manager (RCM).
What is Akshay Kumar's email address?
Akshay Kumar's email address is ak****@****.com.pk
What schools did Akshay Kumar attend?
Akshay Kumar attended Shah Abdul Latif University, Khairpur, Bahria Foundation College Ranipur.
What skills is Akshay Kumar known for?
Akshay Kumar has skills like Microsoft Office, Team Management, Teamwork, Management, Customer Service, Public Speaking, Banking.
Not the Akshay Kumar you were looking for?
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Akshay Kumar
Human Resources | Business Analytics For Hr | Looking For Internship OpportunitiesKarāchi -
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Akshay Kumar
Karāchi -
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Akshay Kumar
Experienced It Professional | Database Administrator | Social Media Marketer | Research Associate | EntrepreneurPakistan
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