Akshay Kumar Sahoo Email and Phone Number

1) RESPONSIBLE FOR HANDLING ACROSS NATIONAL ACCOUNTS BASED AT CORPORATE OFFICE, DELHI AND MANAGING CORPORATE CUSTOMER RELATIONSHIP ON ALL INDIA BASIS ACROSS MULTIPLE LOCATIONS.2) BUILDING AND MAINTAINING SMOOTH RELATIONSHIP WITH CORPORATE CUSTOMERS AND GENERATING AND ENHANCING REVENUE.3) ENSURE PROMPT REVENUE COLLECTION.4) WILL BE ENGAGED IN A VARIETY OF TASKS INCLUDING PROJECT MANAGEMENT, COORDINATION WITH DIFFERENT DEPARTMENTS, STRATEGIC PLANNING, RELATIONSHIP MANAGEMENT, NEGOTIATION, LEADERSHIP AND INNOVATIVE DEVELOPMENT OF OPPORTUNITIES.5) PROVIDE REPORTS, SUPPORT AND MIS TO ASSIGNED CLIENTS ON A DAILY BASIS.6) PRIMARY FOCUS ON REVENUE GROWTH FROM THE HANDLED PORTFOLIO .7) EFFECTIVE MANAGEMENT OF TEAM INCLUDING BACKEND AND SALES SUPPORT CONSISTING OF EXECUTIVE LEVELS.8) RETAINING AND GROWING THE EXISTING BASE OF BUSINESS AS PER THE TARGETS SET BY THE ORGANIZATION FOR THE MONTH/ QUARTER/ YEAR .9) ACHIEVES NEW BUSINESS & CUSTOMER RETENTION GOALS BY LEADING & CONTROLLING A STRUCTURED NEGOTIATION PROCESS TO SECURE THE BEST TERMS FOR ECOM EXPRESS & THE CUSTOMER.10) IDENTIFYING NEW BUSINESS OPPORTUNITIES, UP SELLING / CROSS SELLING.11) STARTING AND MONITORING NEW PROJECTS.12) DRIVING PERFORMANCE AND SERVICE LEVELS.13) FULL ENGAGEMENT IN MONTHLY AND WEEKLY REVIEWS.14) HANDLING CUSTOMER ESCALATIONS – PREPARING RCA AND PROVIDING THE SOLUTION.15) DRIVING THE BACKEND ACTIVITIES ( AS ALLOCATED ) .16) ENGAGEMENT IN RECONCILIATION / PAYMENTS / DSO.17) WORKING TOWARDS MINIMIZING THE DEBITS.18) BILLING AND PAYMENT COLLECTION.19) ACT AS A KEY POINT OF AT CORPORATE FOR ALL THE CUSTOMERS IN THE CLUSTER.20) USES DIVERSE METHODS/TOOLS TO KEEP ABREAST OF CHANGES & EMERGING TRENDS WITHIN THE CUSTOMER, COMPETITOR & MACRO BUSINESS ENVIRONMENTS AND IDENTIFIES POTENTIAL OPPORTUNITIES OR RISKS FOR ECOM EXPRESS. AS APPROPRIATE, TRANSLATES THESE INTO SPECIFIC INFORMATION/ACTIONS FOR THE CUSTOMER OR RECOMMENDATIONS FOR MANAGEMENT REVIEW.

1) Responsible for all the issues/ problems related to inbound and outbound operations of Mother Hub. Responsible for marketplace operations, which includes forward shipments, RTO, without data etc. 2) Warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy.3) Planning & controlling inventory from raw material stage to the finish goods.4) Monitoring FLO and ERP software to optimize operation.5) Liaise with TC staff for daily load clearing and movement as per cutoff time of different locations in Mother hub.6) Coordinating with Vendor, Back office staff, HR, Store person, TC, DH’s/PH’s for fulfillment of operations requirement.7) Imparting training to staff to improve the process.8) Budget Management, Manage Operational Strategizing, Managing Customer query.9) Handling 70000 sqft hub with daily processing of Resort & Marketplace load upto 1 lakh 50 thousand average shipments daily (On normal Days) and it gets 1.5 times at the time of sale (Mini BBDs & BBDs).10) Managing up to 250 manpower which includes 125 assistants, 100 DEOs, 10 Sr. executives and 15 hub InCharge.11) Represent hub on Central & PH-MH Con-call for issues facing from First mile, Mother hubs & Last Mile.

1). Reporting to the Key Account Coordinator and handling the warehouse operations of EGO FLOORING PVT LTD & SIKA INDIA PVT LTD.2). Overall Incharge of warehouse.3). Supervision of daily activities like dispatch, receipt & inventory management.4). Ensuring inventory accuracy, proper record and asset management in warehouse.5). Preparing MIS reports like Dispatch report, Receipt report, Physical Inventory report etc.Monitoring of transporters.6). Manpower management.