Customer Contact Representative
Current• Provide customers with the best solutions and offer guidance on how TD's digital assets can further help them meet their needs.• Deliver outstanding service and/or sales support with minimal to moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time.• Play a key role in addressing customer concerns and be accountable for problem solving and/or raising matters to the appropriate people.• Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice.• Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues, and improve efficiency of the advice team.