Cae Engineering Software Global Support Manager
Current•Manage the global CAE Engineering support team.•Recruit and onboard all levels of Engineering Support and/or Applications Engineering resources.•Continuous mentorship of the team members with respect to all Concepts CAE software products, partner company software products, as well as other 3rd party software products as needed.•Provide critical product feedback to the CAE Software Product Management Director and assist in prioritizing the strategic development plans.•Act as the senior level CAE Software Support Engineer by completing troubleshooting, root cause, and corrective action, and quality assurance activities for support requests.•Maintain role as Concepts NREC optimization specialist; running test cases, validating 3rd party optimization tools, quality assurance of Concepts CAE optimization tools, and supporting all customer optimization activities as required.•Lead training seminars, workshops, and courses for Concepts NREC software products • Complete satisfactory or better reviews with the supervisor.