Passionate about optimizing business process automations through technology. With over 14 years of experience in Customer Relationship Management, Business Development, Sales, and Software Development, I bring a unique blend of business acumen and technical expertise.Currently, as a QA Specialist & Business Development Manager at Softanis, I leverage my BPA expertise, strong analytical and communication skills to bridge the gap between client requirements and development execution. My role involves meticulous assessment of client needs, guiding developers to implement tailored solutions, and ensuring project delivery aligns with quality standards and timelines. Previously, I co-founded Air Care, growing an electronics and appliance business through effective omnichannel strategies and implementing operational automation.Prior to that, I played a pivotal role at Sheba.xyz, a startup where I managed field sales and marketing, developed strategies that significantly increased market presence. This experience honed my understanding of customer needs and my ability to translate those needs into actionable strategies.My goal is to become a proficient Zoho Consultant and Business Development specialist, helping businesses leverage technology to streamline operations and achieve their goals.Connect with me to discuss how I can help your business thrive!