Al Christopher Mendoza Email & Phone Number

I author thought leadership, white papers, company reports, case studies, marketing blog, reference architectures, and other marketing collateral. I write video scripts, ad copies, and ad banners, and do the conceptualization for the branding of products and services. I write product slogans as well. My topics vary from as technical as technology marketing and legal services marketing to as creative and light as writing slogans for beauty products and the like. I work with a team of marketing… Show more I author thought leadership, white papers, company reports, case studies, marketing blog, reference architectures, and other marketing collateral. I write video scripts, ad copies, and ad banners, and do the conceptualization for the branding of products and services. I write product slogans as well. My topics vary from as technical as technology marketing and legal services marketing to as creative and light as writing slogans for beauty products and the like. I work with a team of marketing writing experts and collaborate with other departments in the web development and design as well as video productions aspects.When the project or client permits or demands, I use advanced AI tools to generate initial drafts of various marketing content. After that, I carefully review and edit AI-generated drafts to produce excellent marketing content, ensuring that every written output adheres to industry best practices and brand inputs. Along with the Content Team, I continuously monitor and refine the AI prompts for ongoing enhancement and work with stakeholders to efficiently convert key concepts into an engaging brand story. Show less

NOTICE: I am not available for additional projects currently.--------------------------------------------------------------------------------------I provide content writing, editing, and proofreading services in various topics and content types, from marketing collateral to technical documents. I author thought leadership, white papers, company reports, case studies, marketing blog, and other marketing collateral. I create user manuals, how-to guides, handbooks, and training materials… Show more NOTICE: I am not available for additional projects currently.--------------------------------------------------------------------------------------I provide content writing, editing, and proofreading services in various topics and content types, from marketing collateral to technical documents. I author thought leadership, white papers, company reports, case studies, marketing blog, and other marketing collateral. I create user manuals, how-to guides, handbooks, and training materials for processes and tools. So far, I have worked on different projects, ranging from educational materials to literary content, marketing pieces and feature articles, and technical information development. I review content to ensure consistency in language, in-house style, and templates. I assess all necessary elements for the type of content (that it should be clear, succinct, engaging, and original for creative work; that it should be geared toward target audience, formal in tone, factual and accurate for scholarly work; with sound spelling, punctuation, and grammar). Whenever appropriate, I suggest industry-best publishing practices to clients (these practices include the use of style guide for consistency, sharing of useful reference materials for writing and editing different types of content). I had serviced a diverse team (headquarters based in the U.S. with members around the world) that prepares study guides and standardized practice tests.Also, I had provided communication training courses to various teams with members of diverse backgrounds from different organizations (e.g., The Department of Health-Philippines and Henkel) Show less

General (technical writing)—Assumes the role Senior Documentation Specialist (Level 5) for Corporate IT and takes responsibility for the companywide standardization of all technical documentation materials across global IT processes and tools in accordance with ISO and ITIL guidelines—Develops the technical writing voice/style of the company and recommends improvement on the current document templates and formats in collaboration with IT Heads—Writes process handbooks and tool… Show more General (technical writing)—Assumes the role Senior Documentation Specialist (Level 5) for Corporate IT and takes responsibility for the companywide standardization of all technical documentation materials across global IT processes and tools in accordance with ISO and ITIL guidelines—Develops the technical writing voice/style of the company and recommends improvement on the current document templates and formats in collaboration with IT Heads—Writes process handbooks and tool manuals and creates training and instructional materials —Checks for grammar and language errors, style inconsistencies, and sentence construction ambiguities in all existing documents and points out inaccuracies and inconsistencies, if any—Analyzes source materials and researches through reliable references or consults with process managers and subject matter experts, if needed—Liases with user groups at the transactional level including, but not limited to, counterparts at the business units, SAP functional and technical consultants, department heads, deputy heads, deputy general manager, and the general manager of the company —Drives continuous improvement initiatives for the process, not only in terms of production quantity but also qualityAdditional tasks Database management—Ensures the accuracy, timeliness, and compliance of the information in all documents uploaded on the database—Manages the online database of the company and ensures that all of its content is streamlined, updated, and accurate—Writes monthly news piece about updates on the department or the database, which shall be published on the online global portal—Develops quality improvement initiatives for the database contentOthers—Acts as the ISO Certification Coordinator for the IBS Governance Department and performs all duties related to the role—Acts as the Continuous Improvement Lead of the IBS Governance Department and performs all duties related to the role Show less

Makati City

For a Switzerland-based publisher of standards (technical editing/TE project)General—Led a team of 7 technical editors by playing a key role in the TE stage of production and disseminating language style guidelines and technology updates—Acted as overall point person not only for the TE team but also for the copy editing and QA teams (7 other editors) to answer technical and editorial queries—Coordinated with the client, QA lead, team manager, and production manager for… Show more For a Switzerland-based publisher of standards (technical editing/TE project)General—Led a team of 7 technical editors by playing a key role in the TE stage of production and disseminating language style guidelines and technology updates—Acted as overall point person not only for the TE team but also for the copy editing and QA teams (7 other editors) to answer technical and editorial queries—Coordinated with the client, QA lead, team manager, and production manager for style guide and checklist updates—Performed production tasks as in the pilot and full-production stagesPilot stage—Received instructions from the client, studied their in-house style and technology, suggested additional guidelines for improvement, devised the process flow, and created the initial process documentation for the successful transition of some publishing stages from Switzerland to the Philippines—Coordinated with the pilot team (initially with 4 editors) and reported to Project Manager and Technical Writing QA Head for updates—Divided tasks among colleagues equallyFull-production stage—Determined scope of edits on revised international standards in English by comparing the revised with the previous versions—Edited the documents to ensure consistency in language, in-house style, and templates—Communicated with and produced screenshots for SMEs to resolve technical issues and query editorial concerns and for the graphic manager to request for changes in images—Handled technical topics on: regulators, transistors, semiconductors, information delivery, adhesives, road construction, and many moreAdditional accomplishments—Solely authored a project manual and reference guide with the following sections: project background, software installation guide, troubleshooting guide, editorial style manual, and software and online platform user guide—Incorporated regular updates on the manual, which had been deployed in the production for Philippine and Switzerland operations Show less

For a U.S.-based IT company (technical writing project)—Analyzed various source materials and technical documents on IT, ranging from white papers to case studies, product brochures, and reference architectures—Wrote short and long descriptions of the aforementioned technical documents—Conducted testing of online tools and analyzed e-learning materials, per client’s request—Wrote short descriptions of the online tools and of e-learning materials—Handled technical topics… Show more For a U.S.-based IT company (technical writing project)—Analyzed various source materials and technical documents on IT, ranging from white papers to case studies, product brochures, and reference architectures—Wrote short and long descriptions of the aforementioned technical documents—Conducted testing of online tools and analyzed e-learning materials, per client’s request—Wrote short descriptions of the online tools and of e-learning materials—Handled technical topics on enterprise resource planning (ERP), cloud computing, OS migration, desktop virtualization, servers, health care IT, and so on Show less

For other tasks from the Project Manager and Training Lead based in The Philippines—Wrote user manuals for software programs, per the training lead’s/project manager’s requests—Accomplished writing projects ranging from online help using ADOBE ROBOHELP to instructional videos using ADOBE CAPTIVATE—Wrote work instructions and process flowcharts*Promoted from Tech-Writer Trainee (Level 1) to Tech-Writer Senior Assoc. (Level 2) to Tech-Writer Lead Assoc. (Level 3)

Hong Kong

—Edited various documents ranging from resumes, letters, and theses—Wrote personal statement essays, recommendation letters, and outlined and customized resumes for students applying for Graduate school in universities mostly in the United States and United Kingdom using information given by clients

Makati City, Phillipines

—Edited technical journals on chemistry, physics, astronomy, and other related topics—Verified documents including, but not limited to, use of appropriate language, correct grammar, punctuation, and technical accuracy

Ab Mass Communication, Communication And Media Studies, 93

Activities and Societies: Official University Publication, Official College Publication, Managing Editor at The Pioneer, 2008 to 2009.

High School, General Studies

Activities and Societies: Student Services Club, Theater Arts Guild