Al Scott Email and Phone Number
Al Scott work email
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Al Scott personal email
Al Scott is a Customer Success Manager at Yelp.
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Customer Success ManagerYelp Jul 2023 - Present -
Customer Support SpecialistFetch May 2021 - Feb 2023Served as point of contact/liaison between internal sales and logistics teams customers to actively solve delivery issueFrequently had to articulate complex issues to Sales Reps and customers in easy-to-understand terminology Thought of and implemented creative solutions to fix internal issues that arose in a start-up environmentHelped identify target markets and worked with the Sales team to get them added to the sales funnel and through the pipeline. -
Account ManagerDell Technologies Mar 2020 - Sep 2020Owned between 300-400 Public sector accountsAveraged 25+ calls daily with 2-3 hours talk time Leveraged Dell’s full portfolio to find hidden opportunities while corroborating with other industry professionalsSuccessfully created and executed actions plans -
Inside Sales - RetentionCharter Communications Oct 2019 - Mar 2020Austin, Texas Area• Quickly build rapport with customers and identify key concerns•Find creative solutions for customer needs in order to maintain current business and create growth opportunities.•Successfully growing my book of business across 4 service offerings -
Customer Success SpecialistTruecar, Inc. Jul 2016 - Oct 2019• Managed a 4-state territory of 600+ car dealerships in NC, SC, WV, and FL• Partnered with field sales teams to onboard and train car dealers on the features of the TRUECar platform• Maintain account records in SalesForce.com and Gainsight• Helped to mentor, coach, and train new Client Support Specialists -
Assistant ManagerEnterprise Rent-A-Car Jan 2013 - Jun 2016• Managed a 400+ rental car branch operation • Communicated with new and existing customers/accounts to build and strengthen business relationships• Consistently achieved top ten sales results for the North Texas Region• Awarded “Elite Sales” status twelve times • Analyzed and balanced monthly bad debt and financial statements• Mentored and trained colleagues on effective marketing and sales tactics -
Customer Service RepresentativeAustin Energy Jan 2012 - Dec 2012• Handled all customer complaints and bill disputes• Solved billing issues in a timely manner• Recognized as a shift lead within 4 months with the company• Handled Accounts receivables as well as determined how to handle delinquent payments• Maintained a 92% customer service satisfaction score the entire year• Fielded and resolved an average of 85 customer calls each day
Al Scott Education Details
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Business Administration And Management, General
Frequently Asked Questions about Al Scott
What company does Al Scott work for?
Al Scott works for Yelp
What is Al Scott's role at the current company?
Al Scott's current role is Customer Success Manager.
What is Al Scott's email address?
Al Scott's email address is al****@****ies.com
What schools did Al Scott attend?
Al Scott attended Southern Nazarene University.
Who are Al Scott's colleagues?
Al Scott's colleagues are Cody Winant, Cindy Lutz, Ying W., Kristen Hines, Beverly Holoka, Stephanie Spinelli, Juan Diego Alvarez.
Not the Al Scott you were looking for?
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1 +131361XXXXX
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Al Scott
Ceo Of Protection Plus A Installation Company For Integration Of Low Voltage Life Safety Systems (Fire,Access Cctv, )Naples, Fl2telenet-systems.com, telenetsystems.com
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