Alaa Bakeer

Alaa Bakeer Email and Phone Number

Alaa Bakeer's Location
Baghdad, Baghdad Governorate, Iraq, Iraq
About Alaa Bakeer

‏Experienced Restaurant Manager with a proven history of working in the hospitality industry. Skille in food and beverage, hospitality management, Microsoft Office, and customer service. Team training and development skills, and marketing skills.

Alaa Bakeer's Current Company Details

Alaa Bakeer Work Experience Details
  • Btob Restaurant In Baghdad
    Senior Branch Manager
    Btob Restaurant In Baghdad Jun 2022 - Mar 2024
    Oversee all aspects of restaurant operations, including front-of- house, back-of-house, and administrative functions.Lead and motivate a diverse team of employees, including servers, cooks, hosts/hostesses, and administrative staff.Ensure exceptional customer service by maintaining high standards of quality, cleanliness, and professionalism.Develop and implement strategies to optimize sales, profitability, and customer satisfaction.Monitor and control operating costs, including labor, food, and beverage expenses, to maximize profitability.Train and mentor staff members to uphold service standards, enhance product knowledge, and improve efficiency.Coordinate with kitchen staff to maintain inventory levels, control food costs, and ensure timely food preparation and delivery.Manage scheduling, staffing levels, and employee performance to meet business needs and labor budget requirements.Handle customer inquiries, complaints, and feedback, striving to resolve issues promptly and to the customer's satisfaction.Collaborate with senior management to develop and execute business plans, marketing strategies, and promotional campaigns.Stay abreast of industry trends, regulations, and best practices to continuously improve restaurant operations and customer experience.Utilize strong leadership, communication, and problem-solving skills to foster a positive work environment and achieve business objectives.
  • Btob Restaurant In Baghdad
    Branch Manager
    Btob Restaurant In Baghdad Jun 2017 - Jun 2022
    Manage day-to-day operations of the restaurant branch, including staffing, inventory management, and customer service.
  • Anzu Restaurant In Basra
    Branch Manager
    Anzu Restaurant In Basra Jan 2016 - May 2017
    Supervise and train staff members to ensure they adhere to company standards and provide excellent service to customers.Oversee scheduling, payroll, and performance evaluations for front-of-house and back-of-house employees.Monitor inventory levels, order supplies, and control costs to optimize profitability.Maintain cleanliness and sanitation standards in compliance with health regulations.Handle customer inquiries, complaints, and feedback, taking appropriate action to resolve issues and ensure customer satisfaction.Collaborate with senior management to develop and implement business strategies, marketing plans, and promotions.Ensure compliance with company policies, procedures, and safety regulations.Conduct regular meetings with staff to communicate goals, provide feedback, and address any concerns.Stay updated on industry trends, competitor activities, and customer preferences to identify opportunities for improvement.Utilize strong leadership, communication, and problem-solving skills to effectively manage the branch and achieve business objectives.
  • Road House Restaurant In Damascus
    Branch Manager
    Road House Restaurant In Damascus Feb 2013 - Dec 2015
    Supervise and train staff members to ensure they adhere to company standards and provide excellent service to customers.Oversee scheduling, payroll, and performance evaluations for front-of-house and back-of-house employees.Monitor inventory levels, order supplies, and control costs to optimize profitability.Maintain cleanliness and sanitation standards in accordance with health regulations.Collaborate with the manager to develop and enforce policies and procedures related to staff conduct, performance, and discipline.Assist in conducting regular staff meetings to communicate goals, provide training, and address any concerns or issues.
  • Lamborghini Restaurant In Damascus
    Assistant Manager
    Lamborghini Restaurant In Damascus Sep 2012 - Jan 2013
    Assist the restaurant manager in overseeing daily operations, including staff management, customer service, and administrative tasks.Supervise and train employees, ensuring they follow company policies and procedures to deliver high-quality service.Support the manager in implementing marketing strategies, promotional activities, and special events to attract customers and increase sales.Handle customer inquiries, complaints, and feedback, resolving issues promptly and ensuring a positive dining experience.Maintain cleanliness, sanitation, and safety standards in accordance with health regulations.Collaborate with the manager to develop and enforce policies and procedures related to staff conduct, performance, and discipline.Assist in conducting regular staff meetings to communicate goals, provide training, and address any concerns or issues.
  • Toledo Caffe In Damascus
    Supervisor
    Toledo Caffe In Damascus Sep 2011 - Jul 2012
    Supervise and lead cafe staff members to ensure smooth operations and exceptional customer service.Train new employees on café procedures, product knowledge, and customer service standards.Schedule shifts, manage staffing levels, and assign tasks to ensure adequate coverage and efficient workflow.Monitor employee performance, provide feedback, and address any performance issues or concerns.Maintain cleanliness and organization in the cafe, including dining areas, kitchen, and restroom facilities.Handle customer inquiries, complaints, and feedback in a professional and timely manner.Collaborate with management to develop and implement policies, procedures, and promotional activities to enhance the cafe's profitability and customer experience.Demonstrate strong leadership, communication, and interpersonal skills to motivate staff and achieve operational goals.
  • Sheraton Damascus Hotel Restaurant
    Cashier
    Sheraton Damascus Hotel Restaurant Jun 2010 - Aug 2011

Alaa Bakeer Education Details

Frequently Asked Questions about Alaa Bakeer

What schools did Alaa Bakeer attend?

Alaa Bakeer attended Tishreen University, Tishreen University, Restaurant Management, Tishreen University.

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