Emaar Hospitality _Vida Marina resort, August 2024 _ present Duty Manager THE ST. REGIS NEW CAPITAL, Cairo Jan 2023 – August 2024ASSISTANT EXECUTIVE GUEST RELATIONS & BUTLER IN CHARGE, THE BEST ASSISTANTMANAGER IN THE HOTEL 2023& FRONT OFFICE L&D CHAMPION, ST. REGIS CAPITAL,CairoTHE ST. REGIS NEW CAPITAL, CAIRO Dec 2021 – Jan 2023GUEST RELATIONS & BUTLER SUPERVISOR, THE BEST EMPLOYEE IN THE HOTEL 2022&FRONT OFFICE L&D CHAMPION.HILTON CAIRO HELIOPOLISJul 2018 – Dec 2020HEALTH CLUB & RECREATION RECEPTION SUPERVISOR.Fairmont Heliopolis & Towers, Cairo Apr 2016 – Aug 2018Health Club & Recreation reception Supervisor.Fairmont Heliopolis & Towers, Cairo Jul 2015 – Apr 2016Guest service supervisor.Fairmont Heliopolis & Towers, Cairo Apr 2012 – Apr 2014Guest service agent.Fairmont Heliopolis & Towers, Cairo Apr 2011 – Apr 2012Housekeeping supervisor.Fairmont Heliopolis & Towers, Cairo Mar 2008 – Apr 2011In charge of the laundry valet shop.
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Duty ManagerGiza Palace CairoCairo, Eg
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Duty ManagerEmaar Hospitality Group Aug 2024 - PresentEgypt -
Assistant Executive Guest Relations & Butler In ChargeThe St. Regis New Capital, Cairo Jun 2023 - Aug 2024Manages the foundations to starting up the Butler department in the hotel, building a great team lead the department & the hotel to be the best on the GSA records in the EMEA, start to implement the family traditions programs, help the other departments & communicate to make upselling to our hotel outlets & enhance the hotel revenue, assist all VIP guests in having all their requests met through coordinating with all departments. Responsible to supervise all learning and development programs… Show more Manages the foundations to starting up the Butler department in the hotel, building a great team lead the department & the hotel to be the best on the GSA records in the EMEA, start to implement the family traditions programs, help the other departments & communicate to make upselling to our hotel outlets & enhance the hotel revenue, assist all VIP guests in having all their requests met through coordinating with all departments. Responsible to supervise all learning and development programs for the Front Office department. Show less -
Guest Relations _ Butler Supervisor In Charge & Front Office SupervisorThe St. Regis New Capital, Cairo Aug 2022 - May 2023القاهرة مصر
Alaa Helmi Education Details
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Mass Communication/Media Studies -
Journalism
Frequently Asked Questions about Alaa Helmi
What company does Alaa Helmi work for?
Alaa Helmi works for Giza Palace Cairo
What is Alaa Helmi's role at the current company?
Alaa Helmi's current role is Duty Manager.
What schools did Alaa Helmi attend?
Alaa Helmi attended Cairo University, Minufiya University.
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