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Alaa Refaat is listed as Customer Service Representative at Etisalat Egypt based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Alaa Refaat.
Alaa Refaat previously worked as Customer Service Representative at Etisalat Egypt and Data Entry Representative at Saib. Alaa Refaat holds Bachelor Of Commerce - Bcom, Accounting And Business/Management from Zagazig University.
Looking for a challenging career that would give me experience, enhance my skills and knowledge to improve my ability to deal with people from different cultures
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Cairo, Egypt
Manage large amounts of inbound and outbound calls in a timely manner and identify and assess customers’ needs, clarify information, research every issue and providing solutions.Register new customers into system and update existing customer information.Build sustainable relationships and trust with the customers through open and interactive.
Cairo, Egypt
Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients.Coordinate with internal and external clients and provide assistance on phone and resolved all queries.Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require.Manage.
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Alaa Refaat is listed as Customer Service Representative at Etisalat Egypt.
Alaa Refaat is based in Dubai, United Arab Emirates, United Arab Emirates.
Alaa Refaat has worked for Etisalat Egypt and Saib.
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Alaa Refaat holds Bachelor Of Commerce - Bcom, Accounting And Business/Management from Zagazig University.
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