Complaints Representative
Current
Jan 2024 - Present
AeroLeads people directory · profile
Alaa Refaat Email & Phone Number
Complaints Representative
at
Mumzworld.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Complaints Representative
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
Who is Alaa Refaat? Overview
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Quick answer
Alaa Refaat is listed as Complaints Representative at Mumzworld.com, a company with 182 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Alaa Refaat.
Alaa Refaat previously worked as Customer Service Executive at Deliveroo and Senior Technical Support Specialist at Teleperformance. Alaa Refaat holds Bachelor'S Degree, Tourism And Travel Services Management from The Higher Institute For Specific Studies.
Company email context
Email format at Mumzworld.com
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Mumzworld.com
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Profile bio
About Alaa Refaat
Experienced Billing Advisor with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Sales, Telecommunications, Leadership, and Team Leadership. Strong business development professional.
Current workplace
Alaa Refaat's current company
Company context helps verify the profile and gives searchers a useful next step.
Mumzworld.Com
5 roles
Alaa Refaat work experience
A career timeline built from the work history available for this profile.
Customer Service Executive
Oct 2021 - Sep 2023
Senior Technical Support Specialist
- Technical support advisor for Apple iOS, MacOS devices and iTunes services - Documenting all end user identification information, contact information, andnature of their problem or issue.- Building rapport and elicit problem details.- Recording and documenting requests, decisions made, and actions taken, through to the final resolution.- Applying.
Feb 2018 - Aug 2021
Senior Billing And Technical Support Consultant
- Promoting for all new plans and service- Customer service advisor in Gold Dep. (High Value Customers)- Handling all customer queries related to their phone bills- Handling all customer queries related to network and technical issue- Reviewing bill and clarify all the aspects related to the charges- Performing follow up when needed to assure the highest.
Mar 2014 - May 2017
Sales Associate
Pegasus Dream Land Club
- Introducing promotions and opportunities to customers- Achieve established goals.- Approaching customers and inviting them for face to face meetingsfor viewing and discussing the deal- Analyzes and creates a plan for engaging the target market- Provide accurate information about the membership -features,benfits and pricing- Schedules appointments and.
Feb 2013 - Oct 2014
Team & coworkers
Colleagues at Mumzworld.com
Other employees you can reach at mumzworld.com. View company contacts for 182 employees →
RH
Riyad Hasan
Colleague at Mumzworld.ComRiyadh, Riyadh, Saudi Arabia, Saudi Arabia
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AT
Arun Titus
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
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MK
Mudassir Khan
Colleague at Mumzworld.ComAl Kharj, Riyadh, Saudi Arabia, Saudi Arabia
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MS
Mahanoor Siddiqui
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
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KK
Karolina K
Colleague at Mumzworld.ComUnited Arab Emirates, United Arab Emirates
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RN
Rahul Nagdev
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
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JA
Jawad Abbasi
Colleague at Mumzworld.ComDubai, Dubai, United Arab Emirates, United Arab Emirates
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BA
Baqir Alqamari
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
View →
BU
Blessing U. Egbobe
Colleague at Mumzworld.ComUyo, Akwa Ibom State, Nigeria, Nigeria
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ES
Edel Saballa
Colleague at Mumzworld.ComUnited Arab Emirates, United Arab Emirates
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Riyad Hasan
Colleague at Mumzworld.ComRiyadh, Riyadh, Saudi Arabia, Saudi Arabia
View →
AT
Arun Titus
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
View →
MK
Mudassir Khan
Colleague at Mumzworld.ComAl Kharj, Riyadh, Saudi Arabia, Saudi Arabia
View →
MS
Mahanoor Siddiqui
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
View →
KK
Karolina K
Colleague at Mumzworld.ComUnited Arab Emirates, United Arab Emirates
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RN
Rahul Nagdev
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
View →
JA
Jawad Abbasi
Colleague at Mumzworld.ComDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
BA
Baqir Alqamari
Colleague at Mumzworld.ComDubai, United Arab Emirates, United Arab Emirates
View →
BU
Blessing U. Egbobe
Colleague at Mumzworld.ComUyo, Akwa Ibom State, Nigeria, Nigeria
View →
ES
Edel Saballa
Colleague at Mumzworld.ComUnited Arab Emirates, United Arab Emirates
View →
2 education records
Alaa Refaat education
Bachelor'S Degree, Tourism And Travel Services Management
Tourism Studies
The Advanced School For Hotel Affairs And Tourism Services
FAQ
Frequently asked questions about Alaa Refaat
Quick answers generated from the profile data available on this page.
What company does Alaa Refaat work for?
Alaa Refaat works for Mumzworld.com.
What is Alaa Refaat's role at Mumzworld.com?
Alaa Refaat is listed as Complaints Representative at Mumzworld.com.
Where is Alaa Refaat based?
Alaa Refaat is based in Dubai, United Arab Emirates, United Arab Emirates while working with Mumzworld.com.
What companies has Alaa Refaat worked for?
Alaa Refaat has worked for Mumzworld.Com, Deliveroo, Teleperformance, Vodafone, and Pegasus Dream Land Club.
Who are Alaa Refaat's colleagues at Mumzworld.com?
Alaa Refaat's colleagues at Mumzworld.com include Riyad Hasan, Arun Titus, Mudassir Khan, Mahanoor Siddiqui, and Karolina K.
How can I contact Alaa Refaat?
You can use AeroLeads to view verified contact signals for Alaa Refaat at Mumzworld.com, including work email, phone, and LinkedIn data when available.
What schools did Alaa Refaat attend?
Alaa Refaat holds Bachelor'S Degree, Tourism And Travel Services Management from The Higher Institute For Specific Studies.
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