Alaa Hany Email & Phone Number

Saudi Arabia

•Develop and maintain client relationships, using variety of tools including but not limited to social media, internet, web-based tools, outbound calling•Identify new business opportunities for Microsoft's Cloud product offering through engagement with multiple levels of the client organization and proactively endorsing Microsoft's solution relevant to their business challenges•Creating a business pipeline meeting an agreed quota•Contributing individually to the team targets, achieving a high level of client satisfaction and quality lead generation•Achieving high level of collaboration with in-country Marketing and Sales teams by developing and delivering against the joint strategy with the representatives, and partners

Cairo, Egypt

• Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies

Cairo, Egypt

• Manage large amounts of incoming phone callsGenerate sales leads• Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication

Cairo, Egypt

• Develop and maintain client relationships. • Coordinate with sales teams to develop mutually beneficial proposals.• Negotiate contract terms with clients and communicate with stakeholders. • Monitor project teams to ensure contracts are executed as agreed

Cairo, Egypt

• Contact customers to promote offers or to set up appointments to support field sales representatives • Reach potential and existing customers directly by phone to encourage them to buy our company's products and services

Cairo, Egypt

• Contact potential or existing customers to inform them about a product or service using scripts• Answer questions about products or the company• Ask questions to understand customer requirements and close sales• Direct prospects to the field sales team when needed