Alaa Nasri Email & Phone Number

Dubai, United Arab Emirates

• Providing timely and accurate sales quotations, based on customer request.
• Processing the sales orders and handling post-sales related activities which include purchasing, following up with the publishers, and distributors, and updating the order status to the customers.
• Facilitate shipment status updates to customers by monitoring movement from origin to destination.
• Acknowledging and processing purchase orders from clients all over the UAE.
• Responsible for procuring/purchasing within the time frame, minimizing purchase cost, preparing comparison sheets & ensuring the cost-efficient timely procurement of Educational books all over the globe.
• Coordinating, analyzing & reviewing the vendor quotes to process and prepare competitive quotations from multiple vendors & finalize PO accordingly.

Syria

answer inbound calls and respond to customer inquiries promptly.Document and report on customer feedback to improve customer experience.

Syria

Manage tickets and tasks between the customer service department and others.Working with upper management to develop strategies and plans for the organization.Assessing the performance of team members and providing feedback to help them improve.Training new employees on the company's policy and structure and performing work perfectly.Develop and implement.

Syria

Receive customers calls and troubleshoot their service problems.Call the customers who are late in paying the bills.Handle the social media of the company pages.

63.06, Law, Good

Law program is a distinguished-educational and research institution, which aims to prepare distinguished legal graduates in the field of.

Master International Human Law, Law

The program aims at qualifying university graduates in various fields of International Humanitarian Law as well as personnel working in.