Interviewed and trained nursing staff, providing direct supervision, ongoing staff development and continuing education to employees.Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.Communicated with donors, ensuring that medical information was kept private.Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.Worked efficiently in fast paced environment while paying attention to details to limit errorsConducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and donors for continued compliance with associated regulations.Determine donor eligibility to donate plasma accurately and in timely manner.Comply with federal, state, local and company-specific requirements related to quality of product, employee and donor safety, and to proper performance of day-to-day activities.Evaluate and manage donor reactions which occur at facility as outlined in standard operating procedures.Manage donor deferral: review test results and notify donors of unsuitable test results per applicable standard operating procedures.Oversee all production areas to ensure donor safety and quality of care.Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.Liaised between physician and patient, answering questions and delivering test results.Trained staff to ensure compliance with local, national and federal requirements.Collaborated with multi-disciplinary staff to improve overall patient care and response times.Maintained records management system to process personnel information and produce reports.

Administered prescribed medications using Methosoft to note times, typesand amounts of medications for each patient.Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.Managed appointment calendar for scans, lab tests and evaluations.Comforted and counseled patients and families throughout care process.Obtained patient vital signs and input/output measurements from inpatients.Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.Examined and observed patients to detect injuries or symptoms requiring immediate medical attention

Document and collect patient data in DrChrono to maintain accuracy and security.Verify insurance coverage and obtain pre-authorizations.Expertly manage planning, scheduling and coordination of outpatient procedures.Collaborate with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Develop and teach IVF protocols with every monthly cycle including more than 70 patients.Increase monthly cycle to bi-monthly cycles to accommodate larger groups of patients to decrease waiting period.Reviewed CPT and ICD codes to check accuracy for billing.Sent H&P form and other patient information to surgery facility.Educated patients on at-home surgery preparation requirements and post-operative care process.Answered phones, greeted patients and filed paperwork to maintain smooth operations in front office.Scheduled surgical procedures for patients by reviewing surgeon schedules.