Following up new business opportunities and setting up meetingsPlanning and preparing presentations.Communicating new product developments to prospective clientsOverseeing the development of marketing literatureWriting reportsProviding management with feedback

Manage a portfolio of accounts to achieve long-term successDevelop positive relationships with clientsAct as the point of contact and handle customers’ individual needsGenerate new business using existing and potential customer networksResolve conflicts and provide solutions to customers in a timely mannerSupervise account representatives to ensure sales increaseReport on the status of accounts and transactionsSet and track sales account targets, aligned with company objectivesMonitor sales metrics (e.g. quarterly sales results and annual forecasts)Suggest actions to improve sales performance and identify opportunities for growth

Installation & Service Technologies, Inc. (IST). IST is an all-in-one technology deployment and service company, specializing in anything from massive multi-site, multi-technology enterprise-level rollouts to elegant small business solutions for dozens of industries. IST has been providing technology services to the restaurant industry for 25 plus years and its services include anything from digital signage & menu boards to touch-screen kiosks to point-of-sale systems.• Responsible for the coordination and execution of all assigned projects• Serves as the single point of contact for the customer• In conjunction with the customer, training department and regional manager, creates project technical documentation• Ensures field readiness by making sure all managers and technicians involved with a project have procedural and technical documentation• Schedules the project in terms of time and date of services rendered

Motivate and inspire the team by developing and delivering a compelling vision and purpose which encompasses American Eagle Outfitter’s Core Values.Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.Hold the store team and self accountable for achieving all brand, performance and behavior standards.Build effective relationships with associates, peers and supervisor to develop a high performing team and customer-centric culture.Lead and participate in productive weekly leadership meetings that align with and drive the business strategy.Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.Comply with all AEO Inc. Loss Prevention standards and provide a safe environment for associates and customers.Ensure all associates training and development initiatives are executed in a timely manner.

Consistently treat all customers and employees with respect and contribute to a positive work environment.Promote customer loyalty by educating customers about our loyalty programs.Serve as a role model to achieve priorities in store with the customer as the primary focus.Seek out and engage with customers to drive sales and service using suggestive selling.Enhance customer experience by using all omni channel offerings.Take action based upon direction from the Service Leader and collaborate effectively with employees.Support Service Leader duties during non-peak hours.Build and share expertise in an assigned specialized functional area.Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed.Be accountable to personal goals which contribute to overall store goals and results.

Responsible for maintaining floor standards.Care and provide for all animals in our care, including food, cleanliness, and medical health.Cultivate customer satisfaction and product interest while providing accurate and relevant information.

Oversaw the stage management department for nine shows in a ten week span.Coordinated a weekly schedule to ensure the company was running smoothly.Maintained a stock of rehearsal/performance supplies, i.e. scripts, spike tape, flashlights, first aid supplies etc.

Provide wonderful customer service through multiple media, i.e. phone, email, and in-person.File and maintain all office paperwork and supplies in an organized manner.

Maintained paperwork and necessary filing to keep the box office organized and efficient.Worked one on one with customers at the window and over the phone to ensure satisfaction with sales.

Creation of new advertising materials for publication, Generating informative lobby displays and boards, Day to day interaction with patrons in person and over the phone,