Assistant Director And Assistant Head Of School
Current● Manage & lead a team of instructors utilizing an empathetic, solution-oriented leadership style● Create, implement, and supervise the effectiveness new SOP’s● Execute outbound and inbound call strategy for warm leads, creating ongoing sales and growth for the company● Monitor and maintain internal reports ensuring clients are satisfied with the service received, solving time sensitive issues with professionalism● Train new employees on administrative procedures, company policies, and performance standards● Develop and present professional development trainings to faculty within deadlines● Serve as point of contact for all things operational during the Director's short/long term absence, ensuring seamless continuity of services