Meet with clients to determine the scope, cost, and timeline of their project and maintain regular communication with the client throughout to ensure their requests are being met throughout the process. Created sheet for tracking EBITDA, auto calculate estimated quarterly tax payments, and manage workflow.Market business primarily through various Discord communities, Instagram, and Kraken’s Kaleidoscope website.Painted over 200 tabletop models with over $7,000 in sales, shifting from part time to full time in April.

Engaged my 16 team members through productive biweekly team meetings and 1on1s. Utilized Servant Leadership practices to foster trust, engagement, and a positive environment for my teamAssessed team member performance through Annual Performance Reviews, providing critical feedback related to their job performance and goals moving forward.Coached multiple team members through performance plans resulting in a more than 20% increase in team performance through Q4 2022.Held regular quality checks of artist’s work resulting in a 5% increase of artwork quality ratings from November 2022 to July 2023 in a high performing environment.Project Manager for tracking the art department’s monthly performance metrics.Created department wide daily capacity tracking sheet for Associate Managers to closely see team trends and proactively identify and address issues through effective communication and troubleshooting. This led to ~10% more accurate workflow predictions to help plan staffing levels.Regularly analyzed broader team wide performance to understand the root causes of obstacles within our workflow to provide solutions to both team members and A&D Managers regarding performance issues.Held consistently high Team Survey ratings for Leadership from my direct reports with the lowest total rating received for a quarter being 98% since March 2022.Prioritized career development initiatives and empowered team members to unlock their full potential, ensuring their professional growth and success.Navigated many difficult conversations with a high level of emotional intelligence regarding performance management, team member reliability, and layoffs happening within the Art department.

My approach to leadership centers on the implementation of Servant Leadership practices to foster trust, commitment, and engagement from the team members. As the team manager of 8 Production Artists, my responsibilities encompass the oversight of workflow, work quality, efficiency, and team morale. Contributed to departmental development by identifying opportunities for process improvement and supporting their implementation.Delivered consistent performance feedback and skillfully navigated personnel issues to facilitate optimal team performance.Applied professional expertise, sound judgment, and confidence to understand individual needs and proactively address problems, driving overall performance improvement.

Stepped back into a Leadership role in an official capacity, previously held this position from March 2016 - 2017 which I stepped down from. Assisted with day to day tasks running an art team while developing my own leadership skills.Participated in “Emerging Leaders,” a 6 month Leadership development course.Participated in an interdepartmental initiative aimed at fostering creative competencies among artists.Used prior experience to quickly step into this role and establish myself as a leader of Leads.

Demonstrated ability to succeed in a results-oriented environment, consistently maintained very high performance throughout while solidifying myself as a go-to leader on the team.Led several training sessions for new Digital Production Artists from 2016-2021.Created and started the Performance Streamlining program to coach lower performers. Emphasized self and process reflection in order to keep performing at the highest level.