ECM Architect for imaging system used to process 6000 invoices per day• Implemented full text search capability for archived invoices, improving audit search efficiency using in-house Cloudera shared services.• Managed two Kofax Suite hardware/software upgrades, including enhancements to data extraction accuracy. Improved vendor extraction accuracy by 30%.• Migration of images from Vignette IDM to Oracle, lowering costs and retiring legacy software.• Provided SME input for modernization project from on-prem Kofax/KTM data extraction solution to cloud Hypatos AI document extraction software. Key member of software selection team evaluating vendor POCs with Hypatos AI and Ancora software.

Maintain and enhance Child Support Enforcement system. Significant achievements include:Implementation and integration of eForms and eSignature tools to replace paper-based forms and signatures. This application will provide savings in printing and mailing costs, reduce data entry, improved data quality, and streamlined processes allowing signatures to be collected in minutes and hours instead of days and weeks.Implemented scan and workflow solution to replace manual paper based document handling, sorting, and distribution. Provided savings of over $3M per year and much faster processing of inbound correspondence.Designed and implemented eRecording interface with California Recorders offices using RESTful Web Services resulting if reduced labor and faster processing of legal documents.Led team of Java/JEE developers responsible for enhancing and maintaining architecture components of large custom application, including the online/batch/integration architecture, tag libraries, transaction management, development tools, and maintaining high volume printing/imaging/forms architecture. Provided troubleshooting for some of the most complex production issues.High level architecture for migrating images from ECM software to Amazon S3. Created conceptual architecture for customer portal using AWS services including API Gateway, database/messaging services, Lambda functions, and other AWS technologies. Goal was to reduce downtime of public portal and provide near 24x7 services to external partners.

Software architect/developer for IBM Global Services Electronic Content Management (ECM) practice. I designed and built ECM solutions for over a dozen customers including private and public sector, and multiple industries. I designed, built, and supported high volume transactional document and workflow management solutions for processing government correspondence, health claims, loan applications, and other types of documents. From 2004 to 2011 I developed ECM components on a very large enterprise application for the California Department of Child Support Services (DCSS).• Storage of 70 TB of documents in IBM Content Manager, and integration at the API level with large custom J2EE case management application.• Generation and printing of 10M pages of correspondence using Adobe LiveCycle ES3• Scanning up to 3M pages per month for day forward and backfile conversion• Printing 10M pages/month to central print and mail facility• Batch print of 1M pages per month to batch printers in California's 58 counties.

Customized core product to meet complex requirements that could not be met by configuring core software product. Developed email system for SII MTX system based on OS/2 and writing complex GUI software applications. In this role I learned to love working with clients to design, implement, and support custom software.