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Alan Cox Email & Phone Number
Genesys Implementation and Support Engineer
at
Sky
1 work email found
@tescobank.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Genesys Implementation and Support Engineer
Location
Glasgow, Scotland, United Kingdom
Company size
Who is Alan Cox? Overview
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Quick answer
Alan Cox is listed as Genesys Implementation and Support Engineer at Sky, a with 35706 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a work email signal at tescobank.com and a matched LinkedIn profile for Alan Cox.
Alan Cox previously worked as Genesys Implementation & Support Engineer at Sky and Solutions Consultant at Sabio. Alan Cox holds Bachelor Of Arts (Ba), Business Studies from Bell College.
Company email context
Email format at Sky
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{first}.{last}@tescobank.com
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AeroLeads found 1 current-domain work email signal for Alan Cox. Compare company email patterns before reaching out.
Profile bio
About Alan Cox
A Business Studies graduate, with excellent communication skills, I am reliable, trustworthy, numerate and meticulous. I have worked for some of the UK’s top recruitment agencies and Insurers gaining valuable experience in dealing with customers, problem solving, analysis, time management, self-management, negotiation and in promoting the products and services offered. I am able to work on my own initiative and also as part of a team.Throughout my time in Tesco Bank, I have maintained a determination to produce results and keep moving forward, evidenced by my progression from Customer Service Rep to Senior Contact Technology Analyst.I have worked on various high profile projects and these have allowed me to build strong relationships with colleagues throughout the business.
Listed skills include Call Centers, Project Delivery, Service Delivery, Business Analysis, and 31 others.
Current workplace
Alan Cox's current company
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Sky
10 roles
Alan Cox work experience
A career timeline built from the work history available for this profile.
Genesys Implementation & Support Engineer
Current
Feb 2023 - Present
Solutions Consultant
Jan 2022 - Feb 2023
Solutions Consultant
Mar 2021 - Jan 2022
Contact Technology Production Support Engineer
Nov 2018 - Feb 2021
Natural Language & Ivr Design Analyst
Nov 2016 - Nov 2018
Senior Contact Technology Analyst
Provision and maintenance of a robust Contact Centre system configuration framework, that supports General Insurance. Using and inspiring innovative solutions to provide operational resilience and support continuous improvement through working with operational colleagues and internal / external suppliers.Definition, administration and audit of accurate role based access privileges for General InsuranceLeading and delivering the change life cycle for strategic and tactical initiativesCreating and delivering a Business Continuity framework that supports operational resilience in line with company policyConfiguration, audit and delivery of changes to Contact Centre technology such as workforce and telephony systemsExpert in Contact Centre workforce, telephony (Genesys and Verint) and other systemsUnderstaning of the change life cycle to deliver accurate and timely solutionsEffective communication with key stakeholders, internal and external colleagues to build and maintain strong relationshipsProvision of expert knowledge and innovative solutions which deliver continuous improvement and drive business strategyStrong analytical skills which enable me to add value and identify improvements
Oct 2012 - Nov 2016
Contact Technology Analyst
Tesco Bank
Provision and maintenance of a robust Contact Centre system configuration framework, that supports General Insurance. Using and inspiring innovative solutions to provide operational resilience and support continuous improvement through working with operational colleagues and internal / external suppliers.Definition, administration and audit of accurate role based access privileges for General InsuranceLeading and delivering the change life cycle for strategic and tactical initiativesCreating and delivering a Business Continuity framework that supports operational resilience in line with company policyConfiguration, audit and delivery of changes to Contact Centre technology such as workforce and telephony systemsExpert in Contact Centre workforce, telephony (Genesys and Verint) and other systemsUnderstaning of the change life cycle to deliver accurate and timely solutionsEffective communication with key stakeholders, internal and external colleagues to build and maintain strong relationshipsProvision of expert knowledge and innovative solutions which deliver continuous improvement and drive business strategyStrong analytical skills which enable me to add value and identify improvements
Jun 2011 - Oct 2012
Team Coach
Mar 2011 - Jun 2011
Customer Service Representative
Aug 2010 - Mar 2011
Team & coworkers
Colleagues at Sky
Other employees you can reach at sky.com. View company contacts for 35706 employees →
JH
Joshua Hales
Colleague at SkyWandsworth, England, United Kingdom
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CT
Cheryl Taylor
Colleague at SkyRomford, England, United Kingdom
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AC
Adrian Cooper
Colleague at SkyWest Midlands, England, United Kingdom
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KM
Kim Mattocks
Colleague at SkyLondon, England, United Kingdom
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NM
Nicki Mcdermott
Colleague at SkyLondon Area, United Kingdom
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RR
Reza Ramezannejad
Colleague at Sky’S-Hertogenbosch, North Brabant, Netherlands
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JW
Julien Wilcock
Colleague at SkyGreater Reading Area, United Kingdom
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PF
Paul Fulker
Colleague at SkyGreater Reading Area, United Kingdom
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DH
David Hunt
Colleague at SkyGreater London, England, United Kingdom
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LZ
Laura Zaragoza De Jesús
Colleague at SkyMexico City, Mexico
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Joshua Hales
Colleague at SkyWandsworth, England, United Kingdom
View →
CT
Cheryl Taylor
Colleague at SkyRomford, England, United Kingdom
View →
AC
Adrian Cooper
Colleague at SkyWest Midlands, England, United Kingdom
View →
KM
Kim Mattocks
Colleague at SkyLondon, England, United Kingdom
View →
NM
Nicki Mcdermott
Colleague at SkyLondon Area, United Kingdom
View →
RR
Reza Ramezannejad
Colleague at Sky’S-Hertogenbosch, North Brabant, Netherlands
View →
JW
Julien Wilcock
Colleague at SkyGreater Reading Area, United Kingdom
View →
PF
Paul Fulker
Colleague at SkyGreater Reading Area, United Kingdom
View →
DH
David Hunt
Colleague at SkyGreater London, England, United Kingdom
View →
LZ
Laura Zaragoza De Jesús
Colleague at SkyMexico City, Mexico
View →
1 education record
Alan Cox education
FAQ
Frequently asked questions about Alan Cox
Quick answers generated from the profile data available on this page.
What company does Alan Cox work for?
Alan Cox works for Sky.
What is Alan Cox's role at Sky?
Alan Cox is listed as Genesys Implementation and Support Engineer at Sky.
What is Alan Cox's email address?
AeroLeads has found 1 work email signal at @tescobank.com for Alan Cox at Sky.
Where is Alan Cox based?
Alan Cox is based in Glasgow, Scotland, United Kingdom while working with Sky.
What companies has Alan Cox worked for?
Alan Cox has worked for Sky, Sabio, Anana Ltd, and Tesco Bank.
Who are Alan Cox's colleagues at Sky?
Alan Cox's colleagues at Sky include Joshua Hales, Cheryl Taylor, Adrian Cooper, Kim Mattocks, and Nicki Mcdermott.
How can I contact Alan Cox?
You can use AeroLeads to view verified contact signals for Alan Cox at Sky, including work email, phone, and LinkedIn data when available.
What schools did Alan Cox attend?
Alan Cox holds Bachelor Of Arts (Ba), Business Studies from Bell College.
What skills is Alan Cox known for?
Alan Cox is listed with skills including Call Centers, Project Delivery, Service Delivery, Business Analysis, Workforce Management, Change Management, Business Process Improvement, and Business Process.
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