Alan Craig Fimi Email & Phone Number

United Kingdom

South Kensington, London

As a Supervisor and Behaviour Detection Officer at the V&A Museum, my primary role is within the Behavioural Detection Team, tasked with assessing visitor behaviour to identify unusual deviations from the norm. Our mission is to enhance safety, taking action to deter potential threats both within the Museum and its immediate surroundings.A central responsibility includes prioritizing the Security Team's duties, supervising Security CCTV systems, alarm systems, and ensuring effective emergency and evacuation procedures. End-of-day assessments and incident analysis inform our adherence to the V&A Standard Operating Practices (SOP).Managing Security Escort services for VIPs, like overseas dignitaries, the Royal Family, and visiting officials, is another significant facet. This involves route clearing, visitor interaction management, and securing emergency evacuation routes to ensure smooth, disruption-free visits.Furthermore, I lead the Emergency Response Team, serving as the primary responder for incidents involving suspicious packages. Adhering to the Action Counters Terrorism protocol, I oversee checking procedures, ensuring everyone's safety at the museum.Moreover, I'm responsible for training new team members in various security aspects, covering behaviour detection, counter-terrorism measures, conflict resolution, and emergency evacuation procedures.In my capacity as a Security Supervisor and Behaviour Detection Officer, I prioritise the safety and security of the premises, visitors, and employees. I uphold the highest standards through diligent assessment, training, and continuous improvement in line with industry best practices and governmental regulations. My skills encompass technical understanding, security training, vulnerability assessment, security audits, security risk analysis, information security analysis, and electronic security systems, shaping a comprehensive approach to safeguarding the V&A Museum.

County Dublin, Ireland

I played a pivotal role in leading the negotiation and design of a highly secure Voice over Internet Protocol (VOIP) phone and security system for a major bank. Our paramount objective was to meet stringent time constraints while adhering to the highest security Key Performance Indicators (KPIs). Our primary focus was to ensure an impenetrable data transfer and the seamless integration of new and existing VOIP systems, culminating in the establishment of an exceptionally secure and efficient system. Remarkably, we accomplished this one month ahead of the forecast, resulting in significant annual cost savings of 17%.In a leadership capacity, I served as the central point of contact within the company, overseeing all operational, security, and implementation aspects of communication systems. This involved strict adherence to established company protocols, with a keen emphasis on security. Our rigorous approach, coupled with extensive customer engagement through telephone, online channels, and on-site visits, significantly heightened customer satisfaction and fostered increased customer retention, largely due to our unwavering commitment to security.In pursuit of strengthening overall security practices, I conceived and led an innovative online service. This platform provided customers with in-depth training on new company equipment and invaluable insights into best-practice security measures within their working organisations. The result was a significant 12% increase in the quarterly sales drive, as customers appreciated the heightened emphasis on security as an integral part of their business operations.Furthermore, I conducted extensive market research to identify opportunities, define customer segmentation and value propositions, all with an unwavering focus on security. I ensured that MIKO remained at the forefront of security innovations, offering customers the latest advancements to bolster their security posture against evolving threats.

Whitehall, London, United Kingdom

Commended by the Department Head for enhancing an internal database's efficiency and usability. This involved merging three department databases and introducing a hyperlinked projects database to keep merged departments updated on team members' actions. This led to a 12% cost reduction by minimising meetings and project downtime.Initiated and oversaw a document security project by redesigning employee and contractor team schedules. This resulted in a 6-week early project completion, reducing costs by 9%.Managed project security requirements, enhancing information access security across departments. Implemented online and in-house training on social engineering and cyberattacks, improving department standard operating practices to ensure Government protocol compliance.Led a team of seven officers in assessing and destroying Top Secret Government paper files and documents. Trained team members in document assessment, destruction techniques, and security measures. Completed the project within budget and ahead of schedule.Conducted market research for security project improvements, attending conferences, trade shows, and online forums. This allowed DECC to incorporate the latest software and hardware, surpassing current Government standards for security systems.Skills: Technical Understanding, Security Audits, Security Risk, Information Security Analysis, Electronic Security Systems, Concept of Operations.

London, United Kingdom

Awarded a Police Commendation for expertise in a multi-organisation fraud and conspiracy investigation, following PACE and Criminal Legislation protocols, resulting in a successful criminal prosecution.Led a team in conducting large-scale criminal investigations under the Regulation of Investigatory Powers Act 2000 (RIPA). Utilized static and mobile surveillance techniques, leading to record levels of successful prosecutions in Court.Seconded to the Metropolitan Police to contribute to a high-profile fraud and conspiracy investigation, providing specialised knowledge in national and international transport operations. This marked a ground-breaking collaboration, resulting in one of the most notable investigations and prosecutions in conspiracy and fraud for the Police.Established and managed new surveillance and security training for team members, encompassing online and in-house training on cutting-edge software and hardware. This improved surveillance techniques and the utilisation of video and camera evidence in Court prosecutions, leading to a remarkable 12% increase in successful prosecutions.Took charge of information and intelligence gathering by collaborating with Police and Security Agencies to implement best practice models and systems. This enhanced the efficiency of intelligence data usage, reducing time loss in investigations and improving adherence to investigation budgets.Skills: Surveillance Expertise, Criminal Investigation, Security Training, Security Audits, Security Risk, Information Security Analysis, Electronic Security Systems, Concept of Operations.

Behavioural Detection & Hostile Reconnaissance, Pass

Activities and Societies: I have successfully undertaken a comprehensive training program encompassing both theoretical knowledge.

Door Supervisor Top Up Course, Pass

Activities and Societies: Principles Of Terror Threat Awareness In The Private Security Industry Principles Of Using Equipment As A Door.

Action Counters Terrorism Security E-Learning Course For Large Scale Premises, Terrorism And Counterterrorism Operations, Pass

Activities and Societies: Completed the Action Counters Terrorism Security E-Learning Course, specializing in safeguarding large-scale.

Behavioural Detection With Hostile Intent (Expert Level)

Activities and Societies: Behavioural Detection training course in written and practical application. Accredited by the International.

Paul Ekman Micro & Subtle Expressions Training Course, Expert

Trained in Paul Ekman's ground-breaking facial micro-expression module, enhancing proficiency in identifying subtle expressions crucial.

Hostile Vehicle Mitigation, Uk National Security

Activities and Societies: To protect UK national security and reduce the vulnerability of the UK to a variety of threats such.

Act- Action Counters Terrorism

Activities and Societies: Terrorism, Security Vulnerabilities, Suspicious Behaviour, Firearms and Weapons Successfully completed.

Terrorist Threat Analysis

Activities and Societies: The basics of event based Terrorism threat analysis using open source data and the T.T.A. application from High.

Private Security Industry- Front Line, Public Place Surveillance Cctv

Scan Course- Hostile Recognition, Security Hostile Recognition

Completed the Metropolitan Police SCaN Course with a focus on Hostile Recognition. Acquired expertise in identifying and responding.

Private Security Industry- Front Line, Door Supervision

An Introduction To Emergency Planning And Preparedness

Exploring the emergency planning process and learning how to develop emergency plans and preparedness frameworks.

Emergency Management: Risk, Incidents And Leadership

An introduction to managing risk and providing leadership during emergency incidents.

Antiquities Trafficking & Art Crime

Introduction To Cyber Security

Essential cyber security knowledge and skills, to better protect your personal and organisations data security.

Logical & Critical Thinking

Leading Strategic Innovation

Level 7 Btec (Masters) Professional Advanced Certificate In Investigative Practice, Law Enforcement Investigation And Interviewing

Holder of a Level 7 BTEC Professional Advanced Certificate in Investigative Practice, equivalent to a master's degree. Proven expertise.

Surveillance And Investigation

Experienced professional with comprehensive training by the UK military in surveillance and static observation post setup. Further honed.