Alan Cross Email & Phone Number

New Smyrna Beach, Fl, Us

Orlando, Florida, United States

Managed 200+ automotive dealer accounts throughout North Orlando, obtaining wholesale inventory from automotive dealerships to market for online auctions, and provided True360 services to dealers targeted for retail sales. • Develop and execute a strategic plan, service accounts in person and via phone to grow and build out new business opportunities in North Orlando.• Direct management and resource planning of team members. • Utilized Salesforce daily for reporting and tracking purposes.• Increased sales and profit by 20% annually within accounts by building strong business relationships with customers and understanding my dealer network’s needs. • Routinely achieve or exceed established sales goals in a declining car market by 100%.

Orlando, Florida Area

Senior Client Solutions Executive (2017 to 2021)Managed 80 plus automotive dealer accounts throughout central Florida, obtaining wholesale inventory from automotive dealerships to market at our area auctions. Also responsible for sales of ancillary products such as Stock wave, Deal shield, Ready Logistics, Manheim Express and Online Vehicle Exchange. Dealer Account Representative (2013 to 2017)Partnered with Automobile Dealerships and auction operational groups to ensure the sale ran smoothly both operationally and administratively. Traveling to visit dealers on non-sale days. Promoted and educated customers on various products and services provided by Manheim.Responsible for setting Lanes including dealer placement by auction percentage and conversion rate. Also responsible for calculating and administering dealer rebates throughout the auction. Specialty Field Sales Representative (2012 to 2013)Traveled the state to encourage dealer involvement in auctions both as buyers and seller. Building customer relations and bids between buying and selling dealers both in person and online bidding.• Consistently exceeded targets by routinely asking for new business. • Brought in new business from dealers that had previously only used our competitors by listening to their business needs and implementing solutions.• Entrusted for 8 years with cox automotive largest account. (Sonic Automotive)• Increased sales and profit by 12% annually within accounts by building strong business relationships with customers, gathering requirements, and understanding my dealer network’s needs.

Day to day operation of multi-line powersports dealership located in Orlando Florida. Product lines included were Kawasaki, KTM, Arctic Cat and KYMCO.Overseeing sales, parts and service departments and pricing of new and preowned units.Negotiated trade in appraisals, purchased pre-owned units from auctions and customers. • Lead a team of 10 employees• Implemented new sales department procedures including customer logging and call back.• Implemented new Finance & Insurance Department Procedures resulting in an increase of over $60k annually.• Reduced non-Current inventory to manageable levels greatly reducing monthly floor plan interest.

Represented KYMCO Scooters & ATV s in the Florida Territory. Responsibilities include wholesale sales to a 27-dealer district, enhancing retail & wholesale sales, as well as enhancing profitability in service and parts distribution. Counseled dealers on improving their sales, profitability and opening additional dealer points for the company. • Increased Scooter wholesale an average of 15% per year.• Opened 8 new dealer points in the Florida market.• Completed Glenn Roller Institute Business Sales Certification Course.

Palm Bay, Florida

Represented Sea Doo Personal watercraft/Sport Boats, Can Am ATVs and Can Am Spyder in North Carolina, South Carolina and east Georgia territories.Responsibilities included wholesale sales to a 30 dealer/2600-unit district, enhancing retail sales through training of dealership sales, parts and service staff. Counseling dealers on how to improve customer satisfaction, sales, profitability and opening new points of sale for the company. • Improved ATV retail 25% in my district in a declining market. • Increased PWC sales over 50% market share.• Raised Sport Boat sales 30%