Alan Davis Email & Phone Number

Birmingham, Alabama Area

Birmingham, Alabama Area

Reviews customer information in accordance with established credit criteria and proceduresEvaluates client’s financial condition to prepare strategies for effective repayment of account(s)Communicates effectively with all parties involved which includes customer, agent, and management.Monitors customer inquiries and ensures timely resolutionAssesses requirements, needs/issues, and volume of portfolio to ensure timely and accurate resolutionCompletes documentation and provides feedback to supervisory in an efficient and timely manner

Birmingham, Al

Developed, implemented, and maintained an effective risk based audit and reporting program which ensured compliance with applicable federal and state laws and regulations Accurately identified and assessed audit deficiencies Interacted professionally with various levels of bank management and staffDemonstrated sufficient knowledge of required auditing standards, accounting policies, computer application standards, and applicable federal and state regulationsEnsured audits are conducted within established time and cost constraintsPresented audit findings and documentation efficiently to managementResponsible for completing yearly AML/BSA/OFAC trainingEnsured audits are conducted within established time and cost constraints

Birmingham, Alabama Area

Determine the viability of filing suit in contrast to placement of account with a 3rd party collection agency, monitoring accounts using Regions recovery system and other internal banking systems.Work closely with attorneys approved by Regions on the resolution of legal accounts.Responsible for the collection of all banking products assigned to the unit for possible litigation using Regions recovery system.Review, skip trace, negotiate payment arrangements, and approve settlements on accounts that have been placed with an attorney.Complete affidavits, interrogatories, review other legal documents as necessary, and approve invoices submitted by attorneys.Responsible for completing yearly OFAC AND BSA training via Regions internal training system.

Birmingham, Alabama Area

Contact customers who are delinquent on their real estate accounts (HELOC, 1st and 2nd mortgage, etc.,) to get payment arrangements-if the customer can document special circumstances the collector may arrange for a fixed payment help plan for the customer. Cross reference accounts within the bank and locate customers via skip trace tools such as Accurint, Pacer, etc,.Obtain bankruptcy information from customers, attorneys, or the court, such as: case number, date filed, district and division, while complying with all State and Federal “Fair Debt Collection Practices” and the U.S. Bankruptcy Code.

Birmingham, Alabama Area

Provide support by initiating and maintaining system case files via BBVA Compass internal case management system.Use Compass internal bank systems to research and document casework.Work and assign specific cases that require investigation.Contact internal and external customers to clarify charges or request additional documentation. Create bank entries and process credits / debits to resolve casework using internal general ledger account.Maintain working relationship and open line of communication with various members of law enforcement on specific cases.

Contact customers who are delinquent on their accounts to get payment arrangements-if the customer can document special circumstances the collector may arrange for a fixed payment help plan for the customer.Cross reference accounts within the bank and locate customers via skip trace tools such as Accurint, Lexis Nexis, Whitepages.com, etc,.Obtain bankruptcy information from customers, attorneys, or the court, such as: case number, date filed, district and division. Comply with all State and Federal "Fair Debt Collection Practices" and the U.S. Bankruptcy Code.

Responsible for handling incoming telephone contacts with residential customers in pursuit of collection company revenue.

Responsible for the collection of outstanding debts on accounts created by customers. Ensured compliance of service agreement contracts.

Bachelor Of Science (B.S.), Criminal Justice

Professional Certification, Business Process Management

Education record